Senior Marketing Analyst
Stamford, Connecticut
Personal and professional growth are waiting for you at Spectrum Enterprise. Immerse yourself in new concepts and technologies. Earn your certifications and follow a direct path to advancement into network engineering and other tech support opportunities. Spectrum operations cover 32 metro areas and 41 states, providing fiber-based solutions to many of America's largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. As first responders, we're improving functionality and making a difference for our clients every day.
- Job type: Full-time
- Job level: Mid level
Success profile
What makes a successful Spectrum Enterprise Technical Support technician? Here are some of the top traits we're looking for to see if you have the right mix.
- Communicator
- Analytical
- Proactive
- Good listener
- Problem solver
- Technically savvy
Hear from our team
Trending
Rewards
Spectrum wants to help you get more out of life and take care of things outside the office to make life a little easier. We provide:
-
Professional development
Development programs and ongoing training to build technical expertise.
-
Company rewards
Free and discounted Spectrum services where available.
-
Retirement savings/401K
We provide a 100% match for every dollar you contribute, up to 6% of your eligible pay.
-
Comprehensive benefits
Highly competitive medical, prescription drug, dental and vision benefits.
-
Industry certifications
Company-sponsored certifications and additional financial incentives once achieved.
-
Education Assistance
Earn an associate degree, bachelor’s degree or professional certificate tuition-free through our partnership with Guild.
Responsibilities
TITLE: Senior Marketing Analyst
LOCATION: Stamford, Connecticut
JOB SUMMARY: Perform daily and weekly reporting of call volume with insights by tactic by segment against goals, month-over-month (MoM), and year-over-year (YoY) in support of the development of mid-market marketing strategies. Perform campaign analysis including Big Apple, ENE, High Cap, and 3MF. Conduct weekly insights of MQLs, Inside Sales, and Sales Lists. Perform competitive intelligence and data analysis, analyze business intelligence data to inform business and product decisions. Develop insights into product performance on an ad hoc basis and analyze key account campaign performance. Perform OnDemand usage insights. Perform website conversion insights from calls and leads. Analyze Door Opener campaigns as they expand and launch post trial as well as digital media performance insights. Identify and analyze industry trends and competitor market strategies to monitor current and potential customer trends and perform marketing strategies, understanding marketing reports and tactics to provide recommendations. Support historical data and sources as input to perform analysis and partner with other areas of the business to model outcomes of implementing potential business strategies.
EDUCATION/REQUIREMENTS: Bachelor's degree (or foreign equivalent) in Information Systems, Marketing, or a related field, and: 4 years of experience utilizing Microsoft Excel, Microsoft PowerPoint, and Tableau for data analysis and generating reports; analyzing marketing reports and tactics in order to provide recommendations; and in the cable and television industry to provide strategic business intelligence recommendations. Domestic travel required quarterly for 2-3 days.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
