Keep our communities connected.

One of the fastest-growing areas of our business, Spectrum Community Solutions brings residents in multi-dwelling properties, like apartments and condominiums as well as single family communities, into our network. You can be a part of that mission, whether you're interested in sales, service or business operations. We'll offer you the training, tools and support to help guarantee your success.

Explore everything we’re doing and the mission you can be a part of – backed by a team on the cutting edge.

So, I think most people think of Spectrum is just a cable company and cable companies aren't known for being necessarily on the cutting edge of technology, but our data science team is actually using pretty high-tech machine learning techniques to predict customer behaviors so that we can improve customer experience.

In my role as a Director of Software Development, I'm responsible for multiple software engineering delivery teams.

Especially on the video line of business, we are encouraged, and we have multiple initiatives that are constantly going on to innovate so that we can provide new services to our customers.

I'm a Senior Product Designer at Spectrum through the agency. My role specifically is in new sports and communications. We help deliver products that are either external-facing or internal-facing. My current app is the Spectrum news app so that is a mobile application for iOS and Android and the goal of that is to deliver news to our Spectrum customers.

I started at Spectrum as a Solutions Architect. The team was great and that's where I learned a lot about technology and then I was offered a position of Director of Software Development.

I strongly believe in the opportunities that Spectrum gives me. I think growth comes organically as long as you do good work.

I started as a Senior Manager leading a small team and as our data analytics group grew, I did get a couple of nice promotions pretty quickly.

I feel like Spectrum was very supportive of my growth. I've been to leadership training which has been really helpful with going from leading a small team to now leading an almost 40-person organization.

The reason Spectrum attracted me was because of the people and the technology. The technology is cutting-edge and the people that I work with are very smart and I get to learn from them.

Our team is collaborative and welcoming. We all want to help each other succeed instead of competing with each other and I think because of that it makes people want to stay.

We like to have fun… sometimes we go play ping pong downstairs or go get a coffee or we just hang around and chat. I believe in work hard play hard.

My team specifically is small and mighty. We’re actually all female except for one so that feels empowering in the sense that we are agile, we're collaborative, we're super fun.

On my team, we have a fairly good training program where we are able to hire candidates straight out of college and provide them with the tools that they need to succeed and for someone who's maybe earlier in their career it's a really great place to launch your career and learn very quickly.

I think the benefits of working at Spectrum specifically, and at a large scale, is your work is definitely touched by many so that should be exciting if you're a designer, especially in product. We have the opportunity to use our technology to impact the world.

Spectrum Community Solutions Teams

Find out what’s waiting on any one of our Spectrum Community Solutions teams – directly from the people who’ve experienced it.

Think of yourself as your own small business. You’ll identify and onboard new customers and strengthen current relationships to help us grow, expand and meet our strategic goals.

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Oversee the tools, processes and applications for our employees and our customers. From pre- to post-installation, you’ll deliver the superior support that everyone is counting on.

Search Operations Jobs

Provide support for billing and repair, plus drive the sales that help us grow. Representatives are located in Syracuse, New York; San Diego, California; and Greensboro, North Carolina.

Search Customer Operations & Customer Experience Jobs

Support us as a financial expert. You’ll offer key recommendations for improvement through budget planning, forecasting, and analyzing our operating expenses.

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Help our people grow, thrive and succeed. We're the team that finds future innovators and helps our current employees achieve their potential - so they can keep going beyond for our customers.

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Featured Jobs

Inside Sales Representative San Diego, California
Community Solutions Inbound Sales Rep I Greensboro, North Carolina
Account Executive, Spectrum Community Solutions New York, New York

ALL COMMUNITY SOLUTIONS JOBS

Discover the paths we've taken

There are many ways to shape your career in Spectrum Community Solutions. From account executives to business analysts to support representatives, learn more about what possibilities are waiting for you.

Internet Repair Agent
Operational Readiness Manager
Manager, Program Management

“The growth and changes across Spectrum have provided more and more opportunities and positions to explore.”
Alyssa P., Manager, Program Management

Help grow our network – and your Sales career

By understanding our products and services, you’ll help customers keep their residents connected – all while increasing property values. That includes regular communication with high-level clientele, like C-Suite executives, property owners, developers and more. Internally, you’ll work cross-functionally with Construction, Engineering, Sales Operations, Field Operations, Government Affairs and Legal.

Learn More

Chris: People start their career in a very technical capacity and they work their way up through a vertical function and they become experts in their trade. The upside of that is that they become a specialist in what they do. The downside to that is they really haven't had much exposure to the inner workings of other parts of the company. This rotational program was really designed to give an opportunity to see the different functions, how they contribute, how they work together.

Brandon: The three rotations are financial accounting, internal audit services, and a treasury and tax combination. One of the most interesting programs that I've worked on so far is in the internal audit rotation. They have a compliance team that kind of handles some of the ethics and fraud cases. They get cases assigned to them and they'll investigate whether the employee was doing things that they should or should not have been doing. And when people kind of describe the role to you, it almost sounds like a TV show.

Jacquelyn: A lot of rotation programs at different companies is directly recruiting out of college. We're looking for experienced hires, about two to three years out, somebody who wants to have experienced different areas of finance before making the decision where they want to go.

Tiona: What I look for in someone joining the team is someone who will give it their all, and that they can bring their personality, that they can bring their professionalism and they can bring their knowledge and insight to the team.

Sarah: They make an extra effort to make sure you have what you need to exceed at your job and to take the next step in your job.

Brandon: From the very first day I was here in the office, the group VP made sure to introduce himself, he would regularly stop by my desk, ask me how things were going. And to have somebody at a higher level, kind of check in and act as a mentor for me made me feel like I made a good choice, right from day one.

Chris: This program is designed to start building the future management of the company from the ground up, and really have an opportunity to accelerate their career development by being willing to take some risks along the way.

Jerri: Spectrum does a great job in recognizing employees contributions and providing opportunities to develop our top leadership plays a huge role in providing those opportunities.

Chris: It really sets up the company well to have a longterm employee, who's happy with what they're doing and has some level of input into where their career really takes off from. That's the overall goal, not just for finance, but I think that's a goal that we should have for the entire company.

See where we work

Our diverse campuses and offices are found in cities you'll want to call home.

Greensboro

A hub for Spectrum Service and Operations teams, Greensboro, NC, has a blend of urban and suburban life with fine arts and rich nightlife, abundant green space and a diverse cultural scene.

San Diego

Inside a 155,000-square-foot facility, 650+ employees are fielding customer calls in both English and Spanish. That includes Account Management calls – like Billing, Inbound Sales and Retention – and Repair calls for Video, Internet, Voice and Self-Install.

Stamford

Our newly built headquarters in Stamford is where many of our leaders work alongside teams like Marketing, Business Planning and Program Management.

Syracuse

Our Syracuse Call Center houses more than 400 Billing and Inbound Sales Agents who provide support to Spectrum Community Solutions customers nationwide.

Connect to more

You know what you want to do. Now, see how we help you do it. Learn about our benefits and company culture and get some tips on how to take the next step in your career.

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