At Spectrum, your career can go as high as you want. If you’re ready to work hard and earn the trust of our customers, the possibilities to move up (and around the company) are here. Most roles include hands-on training to ensure you have the knowledge you need to succeed. And our development opportunities let you build your career at your own pace.
Expanding Your Horizons
Expanded programs to help our employees build long and meaningful careers are central to our commitment to investing in you. Field Operations employees from across the country are sharing their stories of advancement and encouraging others to follow their lead.
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Career progression is critically important for both the company and the employee.
First of all, it allows the employee to grow their knowledge base, to earn more money and to build a career.
And from a company perspective, it allows us to be more successful in doing what we do every day which is connecting people.
The opportunities and the environment here truly fosters learning and growing. I have taken advantage of multiple leadership courses paid for by Spectrum as well as multiple NCTI courses.
There's no other company that I'm aware of that you can start day one and draw your own future.
All the resources, any kind of help that I needed along the way, there were people in the position to help me.
The company has so many opportunities. You don't have to be necessarily a manager. You can still grow and plan now ways of reaching your goals.
Spectrum provides all the tools and resources for you to progress throughout the company.
There's so many different avenues you can take here. You know find your passion and run with it.
Have that good attitude, put some effort on what we are doing, you just fly, you go. Only the skies will be the limit for you.
Join Our Field Operations Team
Being a Field Technician at Spectrum is more than a job. It’s a career that develops as you do, but don’t just take our word for it. Hear from members of our team.
Provide exceptional service to customers in their homes and businesses. On top of your technical skills, your ability to connect with people and represent us will be your biggest strength in building customer relationships.
Use your technical and interpersonal skills, along with a range of computer programs and tools, to help resolve internet, video, and telephone issues for customers.
Maintain secure inventory storage, shipment and receiving of warehouse materials. You’ll help in the administration and purchasing of assets to ensure warehouse integrity.
Our Maintenance Technicians work on hybrid fiber-coaxial (HFC) and fiber-only plant to optimize network performance and resolve impairments and outages. Use your knowledge of large-scale networks to keep communities connected.
ROC Specialists are proactive problem solvers who identify potential issues and communicate them to technicians in the field. Your work helps us proudly deliver the exceptional service we’re known for.
Work with contractors, developers and our warehouse team to bring our services to life for customers as they move into their homes. Use your project management skills to deliver important work and grow your career.
A company vehicle isn’t the only thing you can drive at Spectrum. Here, you’re in the driver’s seat of your career. We offer the tools, training, and support—the rest is up to you.
Field Technician
Engineering Supervisor
Director, Field Operations
"Leadership’s energy, guidance and mentoring are priceless. I chose this role because I enjoy working in the field and being close to the customers, while inspiring my team to succeed."
Alex G., Director, Field Operations
Field Technician
Supervisor, Technical Operations
Director, Field Operations
"In an industry that is forever evolving, Spectrum is a great company to work for. Employees are recognized for their contributions, loyalty and hard work."
Wentz C., Director, Field Operations
No experience? We’ll train you.
We’re proud to offer Field Operations employees opportunities to advance their skills and create dynamic, rewarding careers. Find out more.
Career Progression Program
Self-progression paths for Field Operations roles allow employees to learn more and develop their expertise through required training and coursework. Get the knowledge you need to advance your skills in your chosen career path–and all the growth opportunities that come with it.
Career progression is critically important for both the company and the employee.
First of all, it allows the employee to grow their knowledge base, to earn more money and to build a career.
And from a company perspective, it allows us to be more successful in doing what we do every day which is connecting people.
The opportunities and the environment here truly fosters learning and growing. I have taken advantage of multiple leadership courses paid for by Spectrum as well as multiple NCTI courses.
There's no other company that I'm aware of that you can start day one and draw your own future.
All the resources, any kind of help that I needed along the way, there were people in the position to help me.
The company has so many opportunities. You don't have to be necessarily a manager. You can still grow and plan now ways of reaching your goals.
Spectrum provides all the tools and resources for you to progress throughout the company.
There's so many different avenues you can take here. You know find your passion and run with it.
Have that good attitude, put some effort on what we are doing, you just fly, you go. Only the skies will be the limit for you.
Our Field Technician career progression plan, along with our nationally-recognized Apprentice Program, helps technicians earn best-in-class recognition as Certified Broadband Technicians.
Build Your Expertise
In partnership with the U.S. Department of Labor, field technicians advance through a career progression track and earn a certification as a Certified Broadband Technician. Eligible Field Technicians with less than 18 months of service with the company can qualify. Eligible veterans can collect VA benefits on top of their Spectrum paycheck.
Connect to more
You know what you want to do. Now, see how we help you do it. Find out what our company offers its people, plus get some tips about taking the next step.
