2025 Summer Intern: Systems Engineer
Greenwood Village, Colorado
Spectrum’s growth and success in the ever-evolving technological landscape are built on the sophisticated innovations and service reliability our Network Operations groups provide. Our Operating Model focuses on maintaining operational excellence and reliability of Spectrum’s network to enhance our customer’s experience. The Network Operations environment is based on our Key Laws of Focus which values accuracy, resiliency and response time.
The mission of the NOC is to protect, improve and support a superior customer experience. Our NOC engineers identify network issues when they arise and escalate them to the proper fix agents. We’re driving quick and high-quality resolutions. NOC teams also ensure successful network Change Management, perform Root Cause Analysis of outages, and develop processes for standardizing work and partners with vertical teams with solutions for Continual Service Improvement. Our reporting and metrics teams provide data and analyze reports to enable support of all Network Operations.
- Full-time
- Job level: Entry to Senior
- Travel: Occasional
Success profile
What makes you successful in Network Operations Centers (NOC)? Check out the top traits we’re looking for and see if you have the right mix.
- Analytical
- Problem Solving
- Detail-oriented
- Flexible
- Leadership
- Team Player
Hear from our team
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Rewards
Spectrum wants to help you get more out of life and take care of things outside the office to make life a little easier. We provide:
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Health Insurance
Medical, prescription drug, dental, and vision plans available.
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Paid Time Off
Paid vacation, sick and personal time, and holidays.
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401(k) Retirement Savings
We provide a 100% match for every dollar you contribute, up to 6% of your eligible pay.
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Education Assistance
Get reimbursed up to $10,000 a year for undergraduate and graduate degrees through our partnership with Guild.
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Career Progression
Advancement is a very real and achievable goal.
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Training and Certification
Sponsored courses help enhance your skills.
Responsibilities
Company Overview
Spectrum is the nation’s fastest-growing mobile provider and leading internet provider. Our tech teams create, develop, and operate leading connectivity products serving nearly 100 million users and 500 million devices. We connect people to what’s next. This position is eligible to work in a hybrid work model (combination of in-office and remote days).
At a Glance
- You’re a motivated rising senior with a 3.0 GPA or higher seeking a bachelor’s degree in one of the following areas listed below from an accredited college or university:
- Business Technology Management, Computer Information Systems, Computer Science, Engineering Technology Management, Information Science, Information Technology
- This is a learning-intensive program designed to give you essential business insights and hands-on experience in your field of choice. It’s a full-time, 10-week commitment from May 28, 2025, through August 1, 2025.
- Benefits include professional development sessions, networking opportunities, and mentorship.
The Spectrum Internship Experience
You have clear aspirations and are seeking a summer internship program that will help you meet them. Find it at Spectrum, named one of the 2023 Top 100 Internship Programs in the United States by WayUp and Yello.
Our internships are designed to provide:
- Opportunities to gain new skills and elevate the ones you already have, all in a robust and forward-thinking business setting.
- First-rate, hands-on experience in the telecommunications industry.
- Opportunities to connect you with people who can give you a better understanding of the industry and help you accomplish real goals you can add to your résumé, this includes assigning you a formal mentor and interactions with senior executives.
What you can expect in this role
As a Spectrum Intern, you’ll be essential to two teams — your respective department and your Intern peer group. Department and team-focused projects account for about 80% of your schedule. You’ll spend the other 20% on professional development sessions and networking activities, including the Kickoff Conference on May 28, webinars, community service, cross-functional project, and final presentations.
Internship responsibilities may include:
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Installs, administers, configures and maintains NMS including operating systems and related software.
- Provides 'on call' support to resolve NMS issues after normal business hours.
- Uses established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window).
- Works with database administrators to configure, tune and maintain databases in variety of languages.
- Documents systems configurations and upgrades.
- Monitors and assists in managing applications, device availability, network conditions and status, system reliability and performance, service and program maintenance and storage resources.
- Works with current templates and assist with the design and construct new templates.
- Works with deployment and core service engineers to determine needs.
- Sets up filters on data generated by monitors.
- Generates reports on server and application availability and performance.
Here’s what it takes to get started
Required qualifications
- Must be enrolled in an accredited College or University graduating with a bachelor’s degree between December 2025 - May 2026
- Must have at least a 3.0 GPA or greater in current program
- Ability to travel locally to Spectrum Intern development events and activities throughout the program
- Authorization to work in the U.S. without restrictions or need for Charter Sponsorship
Preferred qualifications
- Ability to read, write, speak and understand English
- Basic ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality
- Basic ability to create detailed documentation to functionally understand new and existing applications
- Basic ability to follow and implement established change and control policies and procedures
- Basic ability to troubleshoot application problems
- Basic knowledge of development tools, application frameworks, and testing tools
- Basic knowledge of OSS applications and software
- Basic knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process
- Ability to work in a team environment
- Oral and written skills
- Organizational skills
- Problem solving abilities
- Proficient in Software including Adobe, Microsoft Excel, and Microsoft Word
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2024-12-01 07:00 AM (UTC) and will be extended if necessary.
The base pay for this position generally is between $26.00 and $27.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
