Advanced Video Engineer III
Greenwood Village, Colorado
Spectrum’s growth and success in the ever-evolving technological landscape are built on the sophisticated innovations and service reliability our Network Operations groups provide. Our Operating Model focuses on maintaining operational excellence and reliability of Spectrum’s network to enhance our customer’s experience. The Network Operations environment is based on our Key Laws of Focus which values accuracy, resiliency and response time.
Video Operations cultivates our dynamic video ecosystem, ensuring video delivery from source to screen. Working groups are dedicated to creating and harnessing cutting-edge streaming and data technologies to enhance and entice the user experience. We engineer and operate a complex, nationwide infrastructure all in an effort to sustain a maximum uptime and availability for all of our video services.
- Full-time
- Job level: Entry to Senior
- Travel: Occasional
Success profile
What makes you successful in Video Operations? Check out the top traits we’re looking for and see if you have the right mix.
- Analytical
- Problem Solving
- Detail-oriented
- Flexible
- Leadership
- Team Player
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Rewards
Spectrum wants to help you get more out of life and take care of things outside the office to make life a little easier. We provide:
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Education Assistance
Get reimbursed up to $10,000 a year for undergraduate and graduate degrees through our partnership with Guild.
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Retirement Savings/401(k)
100% match for every dollar you contribute, up to 6% of your eligible pay.
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Health & Welfare
Medical, prescription, dental and vision plans, plus AD&D insurance at two times your pay and assorted life insurance options.
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Discounted Services
Discount on Spectrum Services where applicable (restrictions apply).
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Paid Time Off
Paid vacation, sick time, personal days and holidays.
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Professional Development
Programs and ongoing training to build skills and technical expertise.
Responsibilities
This position is eligible for our Hybrid Work Policy. Eligible employees can work from home up to one day each week.
JOB SCOPE
We are seeking an experienced and highly motivated Advanced Video Engineer III to join our team. This role focuses on providing technical expertise in video systems, cloud DVR technology, and related infrastructure. The ideal candidate will excel in handling complex deployments, supporting 24/7 operations in an on-call rotation, and optimizing video delivery services to ensure the highest quality for our customers.
DUTIES AND RESPONSBILITIES
- Design, develop, and maintain advanced video delivery systems, including linear, cDVR, and OTT (Over-The-Top) platforms.
- Support and optimize cloud DVR solutions, ensuring reliability and performance.
- Collaborate with cross-functional teams to integrate video infrastructure with existing systems and new technologies.
- Plan and execute the deployment of video-related software and hardware, ensuring minimal service disruption.
- Implement upgrades, patches, and enhancements to video systems and cloud DVR platforms.
- Conduct performance analysis and troubleshooting for video workflows
- Provide 24/7 support for critical video and cloud DVR systems through an on-call rotation.
- Respond promptly to incidents, perform root cause analysis, and implement corrective actions.
- Maintain thorough documentation of incidents, resolutions, and system changes.
- Identify and recommend opportunities for improving video delivery services, reliability, and scalability.
- Stay updated on emerging video technologies and industry trends to ensure competitive advantage.
BASIC / MINIMUM QUALIFICATIONS
- Bachelor’s degree in computer science, Engineering, or related field (or equivalent work experience).
- Minimum five (5) years of experience in video engineering or related field, a focus on cloud DVR and advanced video systems is preferred.
REQUIRED JOB QUALIFICATIONS
- Expertise in video delivery protocols (HLS, MPEG-DASH), encoding/decoding (HEVC, AVC), and content distribution networks (CDNs).
- Proficiency in cloud platforms (AWS, Google Cloud, Azure) with a focus on video-related services.
- Basic scripting and automation skills (Python, Bash, etc.).
- Experience with monitoring tools (Grafana, Splunk, Data Dog).
- Must be comfortable with Linux operating systems.
- Excellent problem-solving and analytical skills.
- Strong communication and collaboration abilities, with a focus on delivering results in high-pressure environments.
- Proven ability to work independently and in a team setting.
PREFERRED JOB QUALIFICATIONS
- Experience with Kubernetes, containerization, and microservices architecture.
- Familiarity with DRM (Digital Rights Management) and video security technologies.
- Knowledge of IPTV or cable video infrastructure.
WORK CONDITIONS
- On-call rotation requiring availability for 24/7 support as scheduled.
- Hybrid model with one day remote.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2025-01-24 02:44 PM (UTC) and will be extended if necessary.
The base pay for this position generally is between $78,900.00 and $139,500.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
