Network Engineer III
Greenwood Village, Colorado
Spectrum’s growth and success in the ever-evolving technological landscape are built on the sophisticated innovations and service reliability our Network Operations groups provide. Our Operating Model focuses on maintaining operational excellence and reliability of Spectrum’s network to enhance our customer’s experience. The Network Operations environment is based on our Key Laws of Focus which values accuracy, resiliency and response time.
Applications Platform Operations (APO) encompasses an expansive range of proficiencies over five major areas of expertise: IT Security, Provisioning, Operations System Support, Data Implementation, and Email and Customer Portal. We focus on the technology and services that create a seamless and secure customer experience.
- Full-time
- Job level: Entry to Senior
- Travel: Occasional
Success profile
What makes you successful in Applications Platform Operations? Check out the top traits we’re looking for and see if you have the right mix.
- Analytical
- Problem Solving
- Detail-oriented
- Flexible
- Leadership
- Team Player
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Spectrum wants to help you get more out of life and take care of things outside the office to make life a little easier. We provide:
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Health Insurance
Medical, prescription drug, dental, and vision plans available.
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Paid Time Off
Paid vacation, sick and personal time, and holidays.
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401(k) Retirement Savings
We provide a 100% match for every dollar you contribute, up to 6% of your eligible pay.
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Education Assistance
Get reimbursed up to $10,000 a year for undergraduate and graduate degrees through our partnership with Guild.
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Career Progression
Advancement is a very real and achievable goal.
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Training and Certification
Sponsored courses help enhance your skills.
Responsibilities
This position is eligible for our Hybrid Work Policy. Eligible employees can work from home up to one day each week.
JOB SCOPE
Assists in the planning, forecasting, implementation, and identification of resource requirements for network systems of varying (moderate to high) complexity. Designs and establishes protocol compatibility standards, develops and implements network enhancements and makes recommendations for improvement. Responsible for implementation of network architecture and designs.
DUTIES AND RESPONSIBILITIES
- Participates in network planning, network architecture design and engineering.
- Integrates and schematically depicts communication architectures, topologies, hardware, software, transmission and signaling links and protocols into complete network configurations.
- Evaluates new products, performs network problem resolution.
- Assists in the development and documentation of technical standards.
- Develops and implements approved methods of procedure.
- Designs and establishes protocol compatibility standards, develops and implements network enhancements and makes recommendations for improvement.
- Works on projects/ systems/issues of medium to high complexity surrounding network planning, configuration and optimization.
- Provides escalated tier support across organizations and to third party vendors.
- Works on one or more projects as a project team member, occasionally as a project team lead.
- Coaches less experienced staff.
- Adhere to industry specific local, state, and federal regulations, as applicable.
- Knows, understands and follows company policy.
- Performs other duties as requested by supervisor.
BASIC / MINIMUM QUALIFICATIONS
- Bachelor's Degree in Computer Science, Electrical Engineering, Telecommunications, or related field or equivalent work experience
- Minimum five (5) years of Troubleshooting Networking equipment
REQUIRED JOB QUALIFICATIONS
- Ability to use personal computer and software applications
- Demonstrated in-depth data networking knowledge (OSI Model, TCP/IP, Optical Transport)
- Ability to work in a team environment
- Demonstrated in-depth knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols
- Demonstrated in-depth knowledge in network design, network architecture, protocols and network topology
- Demonstrated in-depth knowledge in using ticketing and software tools to support the current operations.
- Demonstrated in-depth knowledge of basic network devices and basic network appliances
- Demonstrated in-depth knowledge of network designing software, such as Visio
- Ability to perform duties in a very fast pace environment and ability to learn new technology quickly
- Knowledge of Microsoft Office
- Demonstrated in-depth knowledge of network routing protocols such as OSPF, ISIS, Multicast, and BGP
- Moderate level of experience with firewalls; ASA or SRX
- Moderate level of experience load balancing; F5 or A10
- Moderate level of experience in configuring and troubleshooting routers and switches from Cisco, Juniper, Arista, etc.
- Highly skilled working in Network Operations environment
PREFERRED JOB QUALIFICATIONS
- Knowledge of company products and services
- Cisco Certified Network Associate or Professional (CCNA/CCNP )
- Industry and vendor specific certifications and training (Cisco, Juniper, Alcatel-Lucent, etc.)
- Data network experience – 4 years
WORKING CONDITIONS
- Office Environment
- May work in Network Lab environment
- 24X7 Network Operations environment. Depending on business group, on-call work may be an essential function of the job.
- Occasional travel as required
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2024-12-30 08:45 PM (UTC) and will be extended if necessary.
The base pay for this position generally is between $78,900.00 and $139,500.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
