Network Engineer IV
Greenwood Village, Colorado
Spectrum’s growth and success in the ever-evolving technological landscape are built on the sophisticated innovations and service reliability our Network Operations groups provide. Our Operating Model focuses on maintaining operational excellence and reliability of Spectrum’s network to enhance our customer’s experience. The Network Operations environment is based on our Key Laws of Focus which values accuracy, resiliency and response time.
Core and Backbone Operations (CBO) builds and operates technology infrastructure that provides our advanced platforms and applications the necessary reach and connectivity to function at peak capability. CBO teams, utilizing cutting edge technology and deep expertise, plan, prepare, deploy and maintain transport and internet protocol systems for Spectrum's national network footprint. CBO's mission is to deliver Spectrum's high quality internal products and the internet's most popular services with industry leading availability and reliability.
- Full-time
- Job level: Entry to Senior
- Travel: Occasional
Success profile
What makes you successful in Core and Backbone? Check out the top traits we’re looking for and see if you have the right mix.
- Analytical
- Problem Solving
- Detail-oriented
- Flexible
- Leadership
- Team Player
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Spectrum wants to help you get more out of life and take care of things outside the office to make life a little easier. We provide:
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Health Benefits
Medical, prescription drug, dental, and vision plans available.
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Paid Time Off
Paid vacation, sick and personal time, and holidays.
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401(k) Retirement Savings
We provide a 100% match for every dollar you contribute, up to 6% of your eligible pay.
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Education Assistance
Get reimbursed up to $10,000 a year for undergraduate and graduate degrees through our partnership with Guild.
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Career Progression
Advancement is a very real and achievable goal.
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Training and Certification
Sponsored courses help enhance your skills.
Responsibilities
JOB SCOPE
Charter is proud to have a network that provides service to millions of users across the country. The Network Engineering team is responsible for the implementation of approved network architecture and designs. The Optical Network Engineer IV leads implementation and maintains the optical transport network via planned projects, maintenances, as well as troubleshoot break/fix issues that occur. Performs network monitoring using various vendor management tools (Nokia NFM-T, Cisco EPNM and CTC, Infinera DNA, etc), documents alarms, and serves as a point of escalation during break/fix conditions on an on-call basis. Utilizes MSO based tools and ticketing systems including Remedy and JIRA, to create Methods of Procedure (MOP) and change tickets to implement growth or fix actions on the following vendor optical platforms: Cisco, Infinera, Nokia, and Ciena.
DUTIES AND RESPONSIBILITIES
- Responsible for the implementation of approved optical network architecture and designs
- Integrates communication architectures, topologies, hardware, software, transmission and signaling links and protocols into complete network configurations
- Evaluates new products, performs network problem resolution
- Review network planning, network architecture design, and engineering before execution
- Adhere to corporate design standards and develops network enhancements
- Leads in the development and documentation of technical standards/training and implements approved methods of procedure across DWDM architecture
- Works on one or more projects as a team leader
- Provides optical tier of escalation support across organization during critical break/fix scenarios
- Proactively and consistently support all efforts to simplify and enhance the customer experience
- Evaluate technology and service enhancements related to products, services and customer experience
- Leverages subject matter expertise to efficiently manage multiple complex optical network enhancement projects
- Performs other duties as requested by supervisor
BASIC / MINIMUM QUALIFICATIONS
- Bachelor's Degree in Computer Science, Electrical Engineering, or related field or equivalent work experience
- Minimum six (6) years of Data Network Experience
ADDITIONAL JOB QUALIFICATIONS
- Demonstrates effective communication skills, both verbal and written
- Intermediate knowledge of network devices; routing and switching hardware
- Intermediate knowledge in IPv4 and IPv6 IP Addressing
- Advanced knowledge of related industry specifications and standards IEEE, ANSI, Physical Media (Multimode Fiber, Single mode Fiber, UTP, etc.) and transport technologies and protocols
- Advanced knowledge in using ticketing and software tools to support the current operations
- Advanced knowledge of network designing software, such as Visio
- Expert knowledge of DWDM optical networks and corresponding operational requirements targeting Infinera, Cisco, and Nokia
- Expert knowledge of optical tools and Element Management systems
- Experience with optical network design, protocols, and topologies
- TCP/IP and the OSI Model
- Ability to work collaboratively with cross-functional teams to solve complex issues
- Expert skills in methodical, logical and process driven troubleshooting
- Ability to perform duties in a very fast-paced environment and ability to learn new technologies/products quickly
PREFERRED QUALIFICATIONS
- Knowledge of company products and service
- Industry and vendor specific certifications and training (Cisco, Infinera, Ciena, Nokia)
- General field experience with optical troubleshooting tools – OTDR, OSA, OSLM
- Optical Networking based skillset with general understanding of routing platforms and protocols
- Optical Networking Certifications – OC-A, OC-P, OC-C, OPT-200, etc
- Working knowledge of MSO based tools and ticketing systems – Examples: Remedy, NetBrain, Optical EMS, JIRA
- Ability to participate in an on-call rotation and perform nighttime maintenance windows
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2024-10-23 04:00 AM (UTC) and will be extended if necessary.
The base pay for this position generally is between $88,200.00 and $156,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
