Sr Mgr, Software Dev Ops
Greenwood Village, Colorado
Spectrum’s growth and success in the ever-evolving technological landscape are built on the sophisticated innovations and service reliability our Network Operations groups provide. Our Operating Model focuses on maintaining operational excellence and reliability of Spectrum’s network to enhance our customer’s experience. The Network Operations environment is based on our Key Laws of Focus which values accuracy, resiliency and response time.
Applications Platform Operations (APO) encompasses an expansive range of proficiencies over five major areas of expertise: IT Security, Provisioning, Operations System Support, Data Implementation, and Email and Customer Portal. We focus on the technology and services that create a seamless and secure customer experience.
- Full-time
- Job level: Entry to Senior
- Travel: Occasional
Success profile
What makes you successful in Applications Platform Operations? Check out the top traits we’re looking for and see if you have the right mix.
- Analytical
- Problem Solving
- Detail-oriented
- Flexible
- Leadership
- Team Player
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Rewards
Spectrum wants to help you get more out of life and take care of things outside the office to make life a little easier. We provide:
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Health Insurance
Medical, prescription drug, dental, and vision plans available.
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Paid Time Off
Paid vacation, sick and personal time, and holidays.
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401(k) Retirement Savings
We provide a 100% match for every dollar you contribute, up to 6% of your eligible pay.
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Education Assistance
Get reimbursed up to $10,000 a year for undergraduate and graduate degrees through our partnership with Guild.
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Career Progression
Advancement is a very real and achievable goal.
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Training and Certification
Sponsored courses help enhance your skills.
Responsibilities
JOB SCOPE
Responsible for providing direction and leadership to designated staff. Develop and maintain test environments, integration strategies and oversee Development Operations initiatives. Coordinate and collaborate with Design, Architecture, Development, Test and Operations to ensure optimal customer experience. Responsible for managing the support of existing and new product development in the environments and the deployment of software systems and components.
DUTIES AND RESPONSBILITIES
- Oversee installation and configuration of software and related infrastructures.
- Manage deployment of software/code/tools, upgrades, patch deployment, OS upgrades in the Engineering test environments.
- Manage Development Operations deliverables such as standards document, run books, MOPs, etc.
- Ensure proper maintenance of the environment (test data, test accounts, data refresh).
- Provide overall direction for all areas of Development Operations support for system regarding new and existing technologies and current operating standards.
- Represent Development Operations in architecture/design phase meetings on all engineering projects to provide input and intimately learn about the code.
- Consult with managers regarding technical operations and strategic planning of rebuilds, network operations and dispatch, new product development and deployment.
- Manage Development Operations team members, tasks and schedule.
- Responsible for compliance with company engineering standards, policies and procedures
Maintain effective relations with peers, team, other organizations and vendors.
Monitor and provide guidance in the capital budget process to ensure projects are cost effective, completed on time, and on budget.
Be part of an effective front line Leadership team and assist them with developing their direct reports as to drive a high performance culture and environment.
Perform other duties as requested by Manager.
BASIC / MINIMUM QUALIFICATIONS
- Bachelor’s degree in Engineering or related field, or equivalent experience
- Minimum seven (7) years of Engineering Experience
- Minimum six (6) years of Cable Industry experience (Engineering)
- Minimum three (3) years of Leadership experience
REQUIRED JOB QUALIFICATIONS
- Experience with public and private cloud infrastructure
- Experience building, designing and deploying large scale software solutions
- Experience providing leadership within an Agile/Scrum setting
- Overseeing development and deployment of automation platforms and end point management solutions utilizing JavaScript, or Python for platforms like Tanium, Ansible, Swimlane, Grafana and others
- Overseeing software release processes, tracking bugs and tickets and performing conflict resolution
- Constructing comprehensive strategies and requirements to assist in launching new products.
- Designing and Implementing Observability Pipelines by leveraging OTEL framework
- Experience with different flavors of Linux environments
- Demonstrated in-depth experience in relational and non-relational databases (Ideally NoSQL based systems like Cassandra/MongoDB)
- Ability to make decisions and solve problems while working under pressure
- Ability to prioritize and organize effectively
- Ability to provide coaching and counseling when necessary
- Ability to supervise and motivate others
- Effective leadership skills with proven ability to provide effective, results oriented direction
- Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
- Knowledge of company products and services
WORKING CONDITIONS
- Office environment
Exposure to moderate noise levels
Moderate Travel Required
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2024-10-31 07:55 PM (UTC) and will be extended if necessary.
The base pay for this position generally is between $98,900.00 and $175,300.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
