Sr Site Reliability Engineer: Infrastructure as a Service for On-Premises Cloud - Storage
Greenwood Village, Colorado
Spectrum’s growth and success in the ever-evolving technological landscape are built on the sophisticated innovations and service reliability our Network Operations groups provide. Our Operating Model focuses on maintaining operational excellence and reliability of Spectrum’s network to enhance our customer’s experience. The Network Operations environment is based on our Key Laws of Focus which values accuracy, resiliency and response time.
Applications Platform Operations (APO) encompasses an expansive range of proficiencies over five major areas of expertise: IT Security, Provisioning, Operations System Support, Data Implementation, and Email and Customer Portal. We focus on the technology and services that create a seamless and secure customer experience.
- Full-time
- Job level: Entry to Senior
- Travel: Occasional
Success profile
What makes you successful in Applications Platform Operations? Check out the top traits we’re looking for and see if you have the right mix.
- Analytical
- Problem Solving
- Detail-oriented
- Flexible
- Leadership
- Team Player
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Rewards
Spectrum wants to help you get more out of life and take care of things outside the office to make life a little easier. We provide:
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Health Insurance
Medical, prescription drug, dental, and vision plans available.
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Paid Time Off
Paid vacation, sick and personal time, and holidays.
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401(k) Retirement Savings
We provide a 100% match for every dollar you contribute, up to 6% of your eligible pay.
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Education Assistance
Get reimbursed up to $10,000 a year for undergraduate and graduate degrees through our partnership with Guild.
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Career Progression
Advancement is a very real and achievable goal.
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Training and Certification
Sponsored courses help enhance your skills.
Responsibilities
“This position is eligible for our Hybrid Work Policy. Eligible employees can work from home up to one day each week.”
JOB SCOPE
As a Sr Site Reliability Engineer in Infrastructure as a Service for on-premises cloud, you will be responsible for ensuring the reliability, availability, and scalability of our, IaaS platforms, cloud infrastructure, automation, and tooling. You will work closely with our engineering, development, operations, and security teams to design, implement, and maintain a highly available and secure IaaS platform. You will be responsible for designing, building, and maintaining the infrastructure, monitoring and alerting systems, and ensuring high availability of our services. Additionally, you will play a key role in automating processes and developing tools to improve operational efficiency. This role will focus on Storage and Data Protection Platforms
DUTIES AND RESPONSBILITIES
- Design, build, and maintain highly available, scalable, and secure infrastructure for our on-premises private cloud IaaS offering.
- Develop and implement monitoring and alerting systems to ensure the reliability and availability of our services.
- Automate processes and develop tools to improve operational efficiency and reduce manual intervention.
- Collaborate with development and operations teams to troubleshoot and resolve infrastructure issues.
- Conduct regular performance testing and capacity planning to ensure optimal performance of the infrastructure.
- Ensure that our PaaS and IaaS platforms meets the needs of our customers, including internal and external stakeholders.
- Develop and implement processes for incident management, problem management, and change management in alignment with Charter Incident and Change Management Polices
- Continuously monitor and analyze the performance of PaaS and IaaS services to identify and resolve issues proactively.
- Develop disaster recovery and business continuity plans and perform regular testing to ensure their effectiveness.
- Participate in capacity planning and performance optimization efforts.
- Perform Upgrades and Migrations of Storage platforms.
BASIC / MINIMUM QUALIFICATIONS
- Bachelor´s degree in Computer Science, Engineering, or related field, and/or equivalent work experience.
- Minimum four (4) years of Network experience (i.e. in site reliability engineering or systems engineering focusing on Dell, NetApp, VAST, and Pure Storage Platforms working with Block, File, and Object platforms).
Minimum four (4) years of Systems Administration experience (i.e. working with IaaS platforms and related technology for virtualization, compute, storage, and network).
Minimum four (4) years of Troubleshooting experience (i.e. IaaS platforms and related technology for virtualization, compute, storage, and network). - Minimum two (2) years of Scripting experience (with languages such as Python, Ruby, or Bash).
- Minimum one (1) year of Container Services.
REQUIRED JOB QUALIFICATIONS
- Knowledge of PaaS, IaaS, Kubernetes, Docker, Rancher, GIT, Repository Management, Server Compute, SAN Storage, Virtualization, IP Networks, Data Center Operations, Linux, and Windows Systems Administration.
- Ability to handle multiple projects and tasks.
- Ability to mentor junior engineers and lead technical teams and programs.
- Strong decision making and problem-solving skills while working under pressure.
- Strong communication and collaboration skills.
- Ability to use personal computer and software applications.
- Knowledge of all FCC compliance reports and other rules and regulations.
- Knowledge of Cable Television or related technologies.
PREFERRED JOB QUALIFICATIONS
- Experience working in a DevOps or Site Reliability Engineering role.
- Experience with Infrastructure as a Service technologies.
- Experience with Infrastructure as Code, scripting and development.
- Experience with virtualization platforms such as VMware, Nutanix or OpenStack.
- Experience with Unix/Linux or Windows systems administration.
- Experience with Compute in a Cloud Environment using Rack Mount and Blade Servers.
- Experience with Storage in a Cloud Environment using SAN, HCI, or Software Defined block, file, and object focusing on Dell and Pure Storage Platforms.
- Certifications in Virtualization, Kubernetes, Docker, Containers, Compute, Storage, Networking, Public Cloud and Operating System technologies.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2024-10-21 02:40 PM (UTC) and will be extended if necessary.
The base pay for this position generally is between $88,200.00 and $156,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
