Systems Engineer II - Wireless Operations - Release Management
Greenwood Village, Colorado
Spectrum’s growth and success in the ever-evolving technological landscape are built on the sophisticated innovations and service reliability our Network Operations groups provide. Our Operating Model focuses on maintaining operational excellence and reliability of Spectrum’s network to enhance our customer’s experience. The Network Operations environment is based on our Key Laws of Focus which values accuracy, resiliency and response time.
Network Technology Operations (NTO) is comprised of application, networks and access layers within our overall network.
- Full-time
- Job level: Entry to Senior
- Occasional Travel
Success profile
What makes a successful Network Technology Operations (NTO) ? Check out the top traits we’re looking for and see if you have the right mix.
- Results-driven
- Problem-solver
- Detail-oriented
- Flexible
- Leadership
- Team Player
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Spectrum wants to help you get more out of life and take care of things outside the office to make life a little easier. We provide:
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Health Benefits
Medical, prescription drug, dental, and vision plans available.
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Paid Time Off
Paid vacation, sick and personal time, and holidays.
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401(k) Retirement Savings
We provide a 100% match for every dollar you contribute, up to 6% of your eligible pay.
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Education Assistance
Get reimbursed up to $10,000 a year for undergraduate and graduate degrees through our partnership with Guild.
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Career Progression
Advancement is a very real and achievable goal.
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Training and Certification
Sponsored courses help enhance your skills.
Responsibilities
This posting has been extended beyond the initial anticipated closing date
JOB SCOPE
Responsible for assisting design, development, and implementation of enterprise-wide Operations Support Systems (OSS) applications and their associated operating systems and databases. Responsible for Application Administration of OSS applications supporting all Charter Divisions. Participation in full life-cycle of systems engineering activities of high-quality, scalable solutions.
DUTIES AND RESPONSIBILITIES
- Actively and consistently support all efforts to simplify and enhance the customer experience
Reviews existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality.
Creates detailed design documents and functional specifications for new applications / services and for enhancements to existing systems / services.
Creates work effort estimates for assigned tasks and support prioritization and release management.
Develops of core code modules, unit test tools and release notes for enhancements and bug fixes.
Provides 'on call' support to overnight change/release activities for Wireless applications issues after normal business hours.
Uses established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window).
Documents systems configurations and upgrades.
Designs and implements change control policies and disaster recovery plans.
Monitors and assists in managing applications, device availability, network conditions and system reliability and performance, service and program maintenance and storage resources.
Perform other duties as requested by supervisor.
REQUIRED SKILLS/ABILITIES AND KNOWLEDGE
- Ability to read, write, speak and understand English
- Demonstrated in-depth ability to create detailed documentation to functionally understand new and existing applications
- Demonstrated in-depth ability to follow and implement established change and control policies and procedures
- Demonstrated in-depth ability to troubleshoot application problems
- Demonstrated in-depth knowledge of development tools, application frameworks, and testing tools
- Demonstrated in-depth knowledge of OSS applications and software
- Demonstrated in-depth knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process
REQUIRED RELATED WORK EXPERIENCE
- Application Development experience – 3 yrs
- System Administration experience – 3 yrs
- Database support and development experience – 2 yrs
- Experience in Enterprise Application Integration (EAI) – 2 yrs
PREFERRED SKILLS/ABILITIES AND KNOWLEDGER
- Network CCNA/CCNP
- Wireless LAN controller knowledge/certifications – RACA/RAZA
- RedHat - RHCSA
- Virtualization - vSphere, vCenter, eSXI, vROPS
REQUIRED EDUCATION
- Bachelor's degree in Computer Science or related field, or equivalent work experience; May require Industry Standard Certifications
WORKING CONDITIONS
- Office Environment
- Provides 'on call' support to overnight change/release activities for Wireless applications issues after normal business hours.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2024-10-01 06:00 PM (UTC) and will be extended if necessary.
The base pay for this position generally is between $75,200.00 and $120,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
