Systems Engineer II
Greenwood Village, Colorado
Spectrum’s growth and success in the ever-evolving technological landscape are built on the sophisticated innovations and service reliability our Network Operations groups provide. Our Operating Model focuses on maintaining operational excellence and reliability of Spectrum’s network to enhance our customer’s experience. The Network Operations environment is based on our Key Laws of Focus which values accuracy, resiliency and response time.
Applications Platform Operations (APO) encompasses an expansive range of proficiencies over five major areas of expertise: IT Security, Provisioning, Operations System Support, Data Implementation, and Email and Customer Portal. We focus on the technology and services that create a seamless and secure customer experience.
- Full-time
- Job level: Entry to Senior
- Travel: Occasional
Success profile
What makes you successful in Applications Platform Operations? Check out the top traits we’re looking for and see if you have the right mix.
- Analytical
- Problem Solving
- Detail-oriented
- Flexible
- Leadership
- Team Player
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Rewards
Spectrum wants to help you get more out of life and take care of things outside the office to make life a little easier. We provide:
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Health Insurance
Medical, prescription drug, dental, and vision plans available.
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Paid Time Off
Paid vacation, sick and personal time, and holidays.
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401(k) Retirement Savings
We provide a 100% match for every dollar you contribute, up to 6% of your eligible pay.
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Education Assistance
Get reimbursed up to $10,000 a year for undergraduate and graduate degrees through our partnership with Guild.
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Career Progression
Advancement is a very real and achievable goal.
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Training and Certification
Sponsored courses help enhance your skills.
Responsibilities
“This position is eligible for our Hybrid Work Policy. Eligible employees can work from home up to one day each week.”
JOB SCOPE
The Systems Engineer II is a multi-tier operations engineering, design, solution deployment, and a project management position. This role works with principal engineers and program managers to identify best practices and establish Charter standards for Internet and WiFi products, and ensure industry set compliancy and security mitigation . The role works with principal engineers to set technical architecture and development direction across a set of internal business applications, and with program, project, and security teams on ensuring industry set compliancy and security vulnerability tracking and resolution. This engineer is expected to provide technical and project management leadership to cross functional development and operations teams, and deliver business critical projects. This role interacts with Development, Product, Program and Project Management, Security Operations, and Engineering teams, and participates in full life-cycle of systems engineering activities of high-quality and scalable solutions.
DUTIES AND RESPONSIBILITIES
- Coordinates with internal departments to review existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality.
- Creates design documents and functional specifications for new applications / services and for enhancements to existing systems/services.
- Collaborates to creates configuration designs for design and implementation of various environments.
- Manages compliance and security mitigation tasks and initiatives.
- Provides regular interval reporting on status of compliance initiatives and security mitigation tasks and requests
- Creates work effort estimates for new features and bug fixes for use in prioritization and release management.
- Develops core code modules, unit test tools and release notes for enhancements and bug fixes.
- Reviews new development tools, application frameworks and testing tools for functionality/effectiveness.
- Provides 'on call' support to resolve issues after normal business hours.
- Uses established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window).
- Works with database administrators to configure, tune and maintain databases in variety of languages.
- Documents systems configurations and upgrades.
- Monitors and assists in managing applications, compliance initiatives, environment security mitigation, device availability, network conditions and status, system reliability and performance, service and program maintenance and storage resources.
- Collaborate on and create automation with vendors and engineering to improve implementation processes
- Ensure projects are accurately estimated and delivered according to schedule.
- Work with the field on the implementation of WiFi and internet network related projects.
- Perform other duties as requested by supervisor.
BASIC / MINIMUM QUALIFICATIONS
- Bachelor's degree in Computer Science or related field, or equivalent experience; May require Industry Standard Certifications
- Minimum three (3) years of Application Development experience in relevant areas
- Minimum two (2) years of Network OSS application experience
- Minimum two (2) years of System Administration experience
- Minimum two (2) years of Database support and development experience
- Minimum two (2) years of Experience in Enterprise Application Integration (EAI)
REQUIRED JOB QUALIFICATIONS
- Advanced ability to create detailed documentation to functionally understand new and existing applications
- Advanced ability to follow and implement established change and control policies and procedures
- In-depth knowledge of development tools, application frameworks, and testing tools.
- In-depth knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process
- Ability to effectively transform an operational need into a description of system parameters and incorporate those parameters in the control of the total system development to achieve an optimum, cost-effective balance of all system elements
- Advanced knowledge of network and systems engineering systems concepts and system/super-system skills, including VMWare systems
- In-depth knowledge of Excel, data analysis, and reporting
PREFERRED JOB QUALIFICATIONS
- Minimum seven (7) years of Systems Integration work experience
- Knowledge of ACLs, firewalls, and load balancing; both physical and virtual
- Basic knowledge and understanding of advanced networking capabilities to include IGMP, IP unicast, IP multicast, REST API, RPC, DNS, DHCP, TFTP, NTP and other critical, service delivery protocols
- Advanced knowledge of network architectures, configurations, TCP/IP and the OSI Model
- Demonstrated troubleshooting skills, use of instrumentation tools.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2024-10-14 02:53 PM (UTC) and will be extended if necessary.
The base pay for this position generally is between $75,200.00 and $120,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
