Systems Engineer II - VO Tools & Automation
Greenwood Village, Colorado
Spectrum’s growth and success in the ever-evolving technological landscape are built on the sophisticated innovations and service reliability our Network Operations groups provide. Our Operating Model focuses on maintaining operational excellence and reliability of Spectrum’s network to enhance our customer’s experience. The Network Operations environment is based on our Key Laws of Focus which values accuracy, resiliency and response time.
Applications Platform Operations (APO) encompasses an expansive range of proficiencies over five major areas of expertise: IT Security, Provisioning, Operations System Support, Data Implementation, and Email and Customer Portal. We focus on the technology and services that create a seamless and secure customer experience.
- Full-time
- Job level: Entry to Senior
- Travel: Occasional
Success profile
What makes you successful in Applications Platform Operations? Check out the top traits we’re looking for and see if you have the right mix.
- Analytical
- Problem Solving
- Detail-oriented
- Flexible
- Leadership
- Team Player
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Rewards
Spectrum wants to help you get more out of life and take care of things outside the office to make life a little easier. We provide:
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Health Insurance
Medical, prescription drug, dental, and vision plans available.
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Paid Time Off
Paid vacation, sick and personal time, and holidays.
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401(k) Retirement Savings
We provide a 100% match for every dollar you contribute, up to 6% of your eligible pay.
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Education Assistance
Get reimbursed up to $10,000 a year for undergraduate and graduate degrees through our partnership with Guild.
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Career Progression
Advancement is a very real and achievable goal.
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Training and Certification
Sponsored courses help enhance your skills.
Responsibilities
This position is eligible for our Hybrid Work Policy. Eligible employees can work from home up to one day each week.
Responsible for assisting in the design, development, and implementation of enterprise-wide Operations Support Systems (OSS) applications and their associated operating systems and databases. Responsible for Application Administration of OSS applications supporting all Charter Divisions. Will participate in full life-cycle of Software Development activities of high-quality, scalable solutions.
MAJOR DUTIES AND RESPONSIBILITIES
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Work in an Agile environment utilizing agile methodology on a daily basis
- Development using a variety of languages which may include JavaScript, Ruby, Java, Python, Golang, Node.js, shell scripting
- Design, develop, and implement complex reports and analytics
- Interact with various stakeholders to understand their business needs, communicate project status and develop relationships to ensure satisfaction
- Proficiently use tools and analytics to provide insight and make recommendations
- Write and review pull requests in Git
- Leverage various data and technology resources to augment analysis
- Use advanced data and coding techniques to provide concise and compelling software solutions
- Participate in visualization design and deployment review sessions to ensure all technical and functional requirements have been met
- Provide ad-hoc analysis to address specific business questions from stakeholder groups
- Participate in visualization design and deployment review sessions to ensure all technical and functional requirements have been met
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
- Ability to read, write, speak and understand English
- Desired: Knowledge of development to support video delivery. Examples include encoding, encryption, transport, packaging, QAMs, OSS, etc.
- Experience with Object Oriented Design/Programming
- Understanding with UI design and development.
- Understanding of the operational nature of a deployed software system
- Proficiency with code repositories, development frameworks, and programming languages, such as Ruby, Go, and Python.
- Familiar with Test Driven Development (TDD)
- Desired: Knowledge with Splunk
- Desires Skills/Abilities and Knowledge
- Knowledge with Elastic (ELK Stack)
- Knowledge with database development (Mongo, Postgres, etc.)
- Knowledge with Big Data, Data Warehousing, ETL, and DevOps
- Understanding of RESTful design principals
- Aptitude to flourish handling multiple tasks, workload, changing priorities and tight deadlines
- Knowledge with Jira
- Ability to assess a problem and determine an effective course of action with sustainable solutions
Required Education
Bachelor's degree in Computer Science or related field, or equivalent experience; May require Industry Standard Certifications
Required Related Work Experience and Number of Years
- Application Development experience in relevant areas - 3
- Network OSS application experience - 2
- System Administration experience - 2
- Database support and development experience - 2
- Experience in Enterprise Application Integration (EAI) - 2
Preferred Related Work Experience and Number of Years
- Application Development experience in relevant areas - 5+
- Network OSS application experience - 3+
- Database support and development experience - 3+
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2025-01-31 04:14 PM (UTC) and will be extended if necessary.
The base pay for this position generally is between $75,200.00 and $120,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
