Technical Program Manager, WiFi Deployment
Greenwood Village, Colorado
Spectrum’s growth and success in the ever-evolving technological landscape are built on the sophisticated innovations and service reliability our Network Operations groups provide. Our Operating Model focuses on maintaining operational excellence and reliability of Spectrum’s network to enhance our customer’s experience. The Network Operations environment is based on our Key Laws of Focus which values accuracy, resiliency and response time.
Network Technology Operations (NTO) is comprised of application, networks and access layers within our overall network.
- Full-time
- Job level: Entry to Senior
- Occasional Travel
Success profile
What makes a successful Network Technology Operations (NTO) ? Check out the top traits we’re looking for and see if you have the right mix.
- Results-driven
- Problem-solver
- Detail-oriented
- Flexible
- Leadership
- Team Player
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Spectrum wants to help you get more out of life and take care of things outside the office to make life a little easier. We provide:
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Health Benefits
Medical, prescription drug, dental, and vision plans available.
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Paid Time Off
Paid vacation, sick and personal time, and holidays.
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401(k) Retirement Savings
We provide a 100% match for every dollar you contribute, up to 6% of your eligible pay.
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Education Assistance
Get reimbursed up to $10,000 a year for undergraduate and graduate degrees through our partnership with Guild.
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Career Progression
Advancement is a very real and achievable goal.
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Training and Certification
Sponsored courses help enhance your skills.
Responsibilities
This position is eligible for our Hybrid Work Policy. Eligible employees can work from home up to one day each week.
JOB SCOPE
The Technical Program Manager and Spectrum Mobile Network WiFi deployment lead drives large-scale WiFi Radio Access Network (RAN) deployment, working on large numbers of deployments, site agreements, and special projects for wireless operations within Technology Operations.
Ensures deployments are properly scoped, playbooks have been developed, and timelines are adhered to for Spectrum Mobile Network WiFi deployment. Projects include MDU, venue, outdoor macro, and small cell deployments.
Responsible for managing all aspects of highly complex, enterprise-wide, multi discipline technical program(s) consisting of multiple projects. Ensures successful integration of several projects and adjusts project scope, timing, and budgets as needed, based on the needs of the business. This job requires extensive technical and project management experience.
DUTIES AND RESPONSBILITIES
- Accountable for Spectrum Mobile WiFi macro, venue, and special projects site development focused on better, faster, cheaper.
- Adheres to and enhances network deployment processes for WiFiaerial strand AP development, deployment, and integration.
- Coordinates with Field Ops on deployment schedule and goals and own overall accountability for WiFiRAN deployment reporting.
- Direct FOP liaison between Engineering, Product, and Technology Operations for all deployment-related issues for Spectrum Mobile WiFi.
- Applies a strong understanding of RAN deployment processes to lead the execution of all deployment initiatives for WiFi, holding teams accountable to deliver to deployment timeline commitments.
- Uses specific knowledge about one or more technical areas to develop program strategy, supporting business case and various high-level project plans.
- Ensures integration of multi discipline technical projects and adjusts project scope, timing, and budgets, based on the needs of the business.
- Interprets internal or external business issues and recommends solutions/best practices to improve technical processes and to alleviate process inaccuracy and duplication.
- Serve as a mentor to project managers and project leaders to educate and assist them with implementing project management processes and making improvement/changes.
- Accountable for the creation and execution of project management processes and methodologies to ensure delivery of project scope on time and within budget while meeting or exceeding quality standards and customer expectations.
- Accountable for plans and teamwork assignments, directing work efforts, reviewing integrated project plans, escalating and communicating resource needs, ensuring completion of quality reviews, and driving the resolution of issues as appropriate.
- Communicates with leadership and other stakeholders on program strategy, direction and changes.
- Responsible for delivering all projects contained in the project portfolio on time, within budget and meeting the strategic and business requirements.
- Responsible for tracking key project milestones and recommending adjustments to Project Managers.
- Partners with senior leadership of the business community to identify and prioritize opportunities to achieve the goals of the enterprise.
- Responsible for managing all aspects of the design, development and implementation of the technical program.
- Performs other duties as assigned.
BASIC / MINIMUM QUALIFICATIONS
- Bachelor's degree in computer science, information systems or related field, or equivalent experience
- Minimum eight (8) years of Technical Project Management experience
- Minimum eight (8) years of IT or Engineering work experience
REQUIRED JOB QUALIFICATIONS
- Advanced knowledge of full life-cycle product development (i.e. product engineering, deployment and integration)
- Demonstrated aptitude and understanding of the technical aspects and capabilities of the organization
- Ability to keep up with advancements in technical product development
- Ability to work independently with no supervision and guidance
- Ability to communicate orally and in writing in a clear and straightforward manner
- Ability to prioritize and organize effectively
- Ability to define key performance indicators/metrics
- Ability to effectively analyze and interpret data
- Ability to show judgement and initiative to accomplish job duties
- Ability to document, prepare, and deliver data-driven presentations
- Ability to communicate with all levels of management and company personnel
- Ability to influence internal and external key stakeholders and build consensus
- Ability to make decisions and solve complex problems by taking broad perspective to identify solutions
- Ability to develop strong working relationships with peers and project members
- Ability to oversee and manage large, complex, diverse and strategic multi discipline technical projects that impact the organization as a whole
- Ability in implementing technical program and project plans and monitor progress, resource usage and quality
- Advanced understanding and ability to manage complex technical program and project budgets
- Advanced knowledge in conducting risk assessments and developing plans for eliminating or mitigating the risks identified
PREFERRED QUALIFICATIONS
- Extensive experience in large-scale Radio Access Network deployment at a national level.
- National deployment program management and construction project management.
- Ability to lead matrix teams: must be comfortable in a highly visible role; a great consensus builder and the clear champion of their area of responsibility.
- Ability to influence other organizations and rally key stakeholders within the company to achieve key objectives.
- Ability to communicate with all levels of management and company personnel as well as in public forums.
- Great organizational and office management skills.
- Project Management certification or successful completion of a recognized project management curriculum
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2024-12-30 09:00 PM (UTC) and will be extended if necessary.
The base pay for this position generally is between $110,800.00 and $196,400.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
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