Retail Sales Specialist - $18.00 per hour, plus commission and incentives!
High Point, North Carolina
Overview
Your personality connects you with people and our products and services connect them with each other. In Retail Sales, that’s a winning combination! With more than 700 locations across the country and counting, we’re making an impact in our customers’ lives. If you have a passion for people and technology, our comprehensive training program will help you develop the skills you need to grow your sales career. Come grow with us!
Success Profile
What makes a successful Spectrum Retail Sales Specialist? Check out the top traits we’re looking for and see if you have the right mix.
- Competitive
- Organized
- Achiever
- Results Driven
- Digitally Savvy
- Communicator
To help unlock your potential, we have a comprehensive training program to get you up to speed. Don’t have sales experience? Our team will work with you in both the classroom and store to get you comfortable in your new role. If you have experience we will help you fine tune your skills so you can soar.
Earn More, Faster
Our total compensation package creates opportunities for significant earnings. Our Sales Compensation Allowance Program provides minimum guarantee payouts while you are building your knowledge base.
Comprehensive Training
Work smarter, not harder. With Spectrum you will enjoy paid training on our winning sales techniques, products and services. Our learning journey involves:
- Virtual classroom training and self study activities
- Ongoing peer-to-peer, leadership mentoring, and skill practice in the Store environment.
- Ongoing product updates to keep you connected and help build your knowledge and skills
Our ongoing training helps you always be prepared and able to provide the best experience to your customers and maximize sales opportunities.
Career Advancement
Looking for a great company with exciting growth opportunities? This is the place to be. Establish yourself as a successful Retail Sales Specialist, enjoy the many benefits we have to offer and plan for a long and rewarding career with Spectrum.
To help unlock your potential, we have a comprehensive training program to get you up to speed. Don’t have sales experience? Our team will work with you in both the classroom and store to get you comfortable in your new role. If you have experience, we will help you fine tune your skills so you can soar.
A Deliberate Path to Success
Many of our managers started as Retail Sales Specialists themselves, proving that career advancement is a very real and achievable goal. Peer-to-peer mentoring and regular sales and customer service coaching sessions ensure that you feel supported and have everything you need to succeed.
Building Relationships with Customers
We are changing the way customers interact with their entertainment. Our Retail Sales Specialists walk customers through Spectrum’s mobile offerings, help with their TV, phone, and internet services, and build relationships with customers while providing them with knowledge on Spectrum’s products and services.
Preparation
Our fully paid training programs shape new Retail Sales Specialists into quick-thinking Sales professionals. We’ll bring you up to speed on Spectrum’s full line of products, including telephone, data, wireless, and video services.
Rewards
Responsibilities
Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our diverse portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.
What our Retail Sales Specialists Enjoy Most About the Role
- Enhancing the customer experience while meeting sales, service, and operational goals.
- Identifying sales opportunities and creating ideal customer experiences through product support and education.
- Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
- Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
- Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.
Working Conditions
This role requires a flexible schedule, regular attendance, travel, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to the dress code in a moderately noisy retail environment.
Required Qualifications
Education
- High School Diploma or equivalent
Skills & Abilities
- Proficiency in cash handling and accurate payment transactions
- High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications
- Basic math skills
- Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively
- Familiarity with goal- and incentive-based work environments
- Strong performance in a fast-paced team environment
- Effective communication with employees and customers in person, on the phone and in writing
- Highly effective interpersonal skills for building partnerships across the organization
- Self-motivated, competitive spirit with a desire to exceed sales goals
- Positive and professional demeanor, strong attention to detail and problem-solving skills
Preferred Qualifications
- Knowledge of the latest technology and devices
- 1-5 years of sales/customer service experience
- 1-3 years of telecommunications/wireless experience
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
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