Building the Future of Digital: Meet the Team Powering Our E-Commerce Growth
The way customers discover, purchase and manage connectivity is changing rapidly. Spectrum’s e-Commerce team is helping shape the digital experiences that will define the future of that journey. Every day, millions of customers interact with Spectrum through our digital platforms across Residential, Mobile and Business services. Behind those experiences is a growing team of product leaders, engineers, designers, architects, strategists and digital operators who are focused on building at scale. And we’re just getting started.
Building More Than an E-Commerce Platform
Our e-Commerce team sits at the center of one of our most important transformations: creating faster, smarter, and more intuitive digital experiences for millions of customers.
This is not simply about optimizing online transactions. It’s about reimagining how customers connect with Spectrum in a digital-first world. The team is responsible for shaping digital customer experiences across discovery, shopping and purchase journeys. That includes everything from product strategy and UX design to platform engineering, experimentation, personalization, merchandising and AI-enabled experiences. “We are builders of experiences, so we need to be building for the future while keeping our customers at the center of everything we do,” said Josh Dieg, Group Vice President of eCommerce.
It’s mindset that drives how the team operates: customer-first, data-informed, highly collaborative and focused on continuous improvement.
Why This Work Matters
When you’re operating complex digital ecosystems like ours, the challenges are real, the opportunities are significant – and the impact is immediate. Whether we’re helping a customer seamlessly find and purchase the right connectivity solution or simplifying complex digital shopping experiences, the work directly affects how millions of people experience our brand every day. Our team members are empowered to move quickly, test ideas, solve complex problems and help shape the future of the customer experience.
Who Thrives Here
The people who succeed on this team are builders. They are curious, action-oriented, collaborative and energized by solving difficult problems. They challenge assumptions, use data to guide decisions, and continuously look for ways to improve.
To support continued digital growth across Residential, Mobile and Business operations, we’re hiring across areas including:
Product Management
Software Engineering
UI/UX Design
Quality Engineering
Architecture
Applied AI
Merchandising
What We Look For
Curiosity: You challenge the status quo, ask thoughtful questions and explore what’s possible.
Ownership: You take initiative, move ideas forward and focus on delivering outcomes.
Builder Mentality: You’ve helped create, scale, optimize or modernize meaningful digital experiences, whether in a startup, growth-stage, or enterprise environment.
Agility: You’re comfortable operating in fast-moving environments, adapting quickly and making informed decisions with confidence.
Help Shape What’s Next
Digital experiences increasingly define how customers engage with brands, services and technology. At Spectrum, we’re building the platforms, capabilities and teams that will help shape that future.
