Feel right at home with Spectrum. At our offices in San Antonio, TX, it all starts with a commitment to our employees and our customers. Our Management Teams work hard every day to provide the training, resources, and support our employees need to provide great customer service — all in a fun work environment.
Start Strong. As a new Customer Service Representative, you will receive six weeks of fully paid New Hire Training to bring you up-to-date on the processes and tools that will help you provide a positive customer experience. Gain the knowledge and confidence necessary to be successful in your position and launch your career with Spectrum, where the sky is the limit.
Grow Your Career. Advance your career through our Professional Growth Program (PGP), a self-paced career progression process, once you have been in the role for at least six months. Interested in leadership opportunities? You can apply for our Lead and Supervisor Intern Programs to develop your skills for the next step in your career. Over 75% our Lead and Supervisor positions are filled through internal promotions.
Take a Break. Relax and unwind during the busy day in our dedicated break room. You can catch up on the latest news or your favorite programs on one of our big-screen TVs. Enjoy a game of table tennis, or video games, or shoot hoops. We continue to expand and add new break-room activities. We also have vendors onsite, like food trucks you can visit during your lunch break.
Keep It Fun. Our Employee Activity Calendar is full of fun events every month. Participate in the Chili Cook-Off, Hottest Salsa, or Hot Dog Eating contest. Join us in celebrating birthdays, anniversaries, holidays and local events, such as San Antonio Fiesta, and the San Antonio Rodeo and Livestock Show. Our goal is to make your workday fun.
We’re Winning Big! Our dedicated San Antonio employees are getting major recognition with our Appreciation Program. Appreciation rewards go to representatives every quarter for their great work and the meaningful positive interactions they create that shape the customer experience. Through our Charter Rewards Network and our Texas Gem Award Celebrations, we recognize employees who go above and beyond the expectations of their job and strive to be the best. It’s another way we say ‘Thank You’ for all the excellent work they do.
Caring for Our Community. Our employees support local community activities, such as the San Antonio Rebuild Together home improvement project for the elderly or disabled and food drives to support local food banks. We encourage all employees and leaders to be actively involved in our community.
We’re proud of our people and of all the wonderful things they do to make Spectrum a great place to work. Apply Today!
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