Full TimeCharlotte, North CarolinaPosted 09/15/2025Business unit: Network Technology ServicesAreas of interest: Information Technology, Network Operations, Research/AnalysisRequisition Number: 2025-61173ENO340
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Do you excel at transforming complex data into meaningful insights that drive operational excellence? As a Network Operations Analyst III at Spectrum, you’ll leverage advanced analytical tools and deep business knowledge to enhance network performance and deliver valuable reporting to stakeholders. Your work will empower Spectrum’s teams to make data-driven decisions that shape customer experiences and business outcomes.
How You’ll Make an Impact
Optimize network performance by applying statistical analysis to key data points across multiple business units
Generate complex ad hoc reports and develop high-quality dashboards that deliver operational visibility to stakeholders
Develop compelling graphs, reports, and presentations to communicate data results effectively
Analyze business operations to pinpoint strengths, weaknesses, and automation opportunities for greater efficiency
Facilitate communication between business units and Network Operations from requirements gathering to implementation
Identify and interpret trends or patterns in data sets, presenting findings in an understandable manner
Lead or participate in multiple projects, coach less experienced staff, and contribute to special initiatives as assigned
Working Conditions
Office environment with occasional travel
WHAT YOU’LL BRING TO SPECTRUM Required Qualifications
Education:
Bachelor's Degree in Computer Science, Business Administration, or related field or equivalent work experience
Cable Industry certifications
Experience:
6+ years of experience with data query techniques and report building
6 + years of experience with Microsoft Office Suite including Excel and Access
4+ years experience with SQL and industry-specific database systems
4+ years experience with report building tools such as Crystal Reports
Leadership and project management experience
Skills:
Ability to read, write, speak and understand English
Demonstrated business acumen, organization and communication skills (both written and oral), and the ability to work with aggressive timelines
Demonstrated ability to lead in a team oriented environment
Demonstrated analytical and detail-oriented aptitude; a high degree of accuracy
Ability to present complex information in an understandable and compelling manner, learn and adapt to change
Preferred Qualifications
Education:
Advanced Cable Industry certifications
Network Operations experience
Skills
Ability to Identify, analyze, and interpret trends or patterns in complex data sets
Ability to automate routines to improve efficiency and reduce errors
Programming skills (VBA, etc.)
ENO340 2025-61173 2025
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
