Full TimeAlbany, New YorkPosted 07/15/2024Business unit: Spectrum NetworksAreas of interest: IT Management/Project ManagementRequisition Number: 2024-36359IGN535
The Service Activation Departments role is to provide middleware services responsible for orchestration and activation of the following services; High Speed Data Devices Video devices (set top boxes) Phone service Wifi Service Also responsible for tools used for triaging issues with service by service staff and the user interface used for self-install by customers as well as field technicians.
BE PART OF THE CONNECTION
As a Manager on the Service Activation team, you’ll be responsible for partnering with senior leadership to build and implement corporate IT initiatives that support the strategy and goals of Spectrum. You will be immersed in implementing IT standards, policies, and master plans for the IT function. As well as managing the development and acquisition of new technologies and tools to improve Spectrums internal operations and data delivery. Lastly, you’ll implement new technological directions and manage their deployment.
WHAT OUR MANAGERS ENJOY MOST
Leading large departments in IT.
Influencing the corporate strategy by building and implementing IT plans.
Meaningfully improving crucial software systems for teammates.
Helping the mobile team perform their best.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
Experience:
3 years IT work experience
2 years leadership experience
1 years project management experience
Education: BA/BS in Information Technology, Computer Science, MIS or related field or equivalent work experience
Technical skills:
Telecom domain expertise.
Technical competency to solve complex business problems such as experience with service activation specifically video activations.
Experience creating Java/Springboot/Micro services to help us move functionality from Video to Mesophere/kubernetes platform
Knowledge of a wide variety of tools and technologies and extensive knowledge in a subset of these skills.
Application support and software upgrades.
Disaster recovery plan design.
Skills:
Experience leading others and providing constructive feedback.
Interpersonal skills and ability to work effectively and collaboratively with a wide range of stakeholders.
Skill in organizing resources and establishing priorities.
Urgency in resolving issues quickly and efficiently.
Abilities:
Ability to read, write, speak and understand English.
Ability to learn and support new systems and applications.
Ability to successfully distill complex technical information into clear, concise yet comprehensive communication material.
Ability to recruit, motivate, develop, and direct people as they work, identifying the best people for the job.
Ability to effectively manage operational and project budgets.
Ability to troubleshoot application, networking and operating systems problems.
Travel Ability:
Some Travel Required
Office Environment
Schedule:
Full time
This position is eligible to work in a hybrid work model (combination of in-office and remote days)
SPECTRUM CONNECTS YOU TO MORE
Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry
Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company
Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $98,900.00 and $175,300.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.