Human Resources Generalist

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Full Time Austin, Texas Posted 09/04/2025 Business unit: Sales and Marketing Areas of interest: Human Resources Requisition Number: 2025-61071 HGN360
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Administer human resources policies and programs, balancing employee advocacy and business operating needs. Promote equity, fair treatment, and positive employee relations and ensure compliance with state and federal employment laws. Provide comprehensive HR support, directly or indirectly to a designated client group in the area of recruitment and retention of critical talent, continuous performance coaching and management, pro-active issue/problem identification and resolution, and coaching and development for more effective leadership decision and communication skills. Understand and support the accomplishment of business priorities. Build credible relationships with Business Leaders allowing for better decisions and organizational effectiveness.


MAJOR DUTIES AND RESPONSIBILITIES


Assure Company policies are administered fairly and consistently throughout the area of responsibility

Effectively communicate and execute necessary changes to policies and procedures

Perform employee relations functions including support and counseling regarding personnel and job related conflicts, problem solving and dispute resolution, managing employee performance issues, review and assessment of termination requests

Conduct employee related investigations as necessary

Handle workers compensation, first report of injury database and safety regulations process

Coordinate the administration of all Leave of Absence programs and processes including Transitional Work Program and Accommodations Process

Conduct health and welfare benefits open enrollment meetings and employee meetings to update or roll out other benefits related programs as needed

Conduct employee and supervisor training including benefits, policies and procedures and prevention of harassment and discrimination

Ensure timely and accurate entries to the HRIS database

Ensure timely and accurate payroll entry for designated client group

Perform audit and compliance functions as requested on items such as audit reports verification, commission reports and payroll information

Maintain employee records in compliance with state and federal requirements

On an as needed basis, participate on various HR committees established to resolve employment challenges

Assist in the management and execution of bonus plans, merit processes, and routine/special request reports

Assist in the annual budget planning process as needed

May recruit and staff from internal and external sources

All other duties as requested


REQUIRED QUALIFICATIONS


Required Skills/Abilities and Knowledge
Ability to communicate orally and in writing in a clear and straightforward manner

Ability to communicate with all levels of management and company personnel

Ability to deal with the public in a professional manner

Ability to maintain confidentiality of information

Ability to make decisions and solve problems while working under pressure

Demonstrated PC skills and MS Office skills

Ability to prioritize and organize effectively

Ability to show judgment and initiative and to accomplish job duties in a timely manner

Knowledge of local, state and federal employment laws and procedures

Knowledge of state and federal wage and hour laws

Knowledge of staffing and employment practices

Knowledge of employee relations procedures and applicable law

Consultative and coaching skills

Analytical skills

Knowledge of cable television products and services a plus


Required Education
Bachelor´s degree in Human Resources, Business, or related field or equivalent experience


Required Related Work Experience and Number of Years
Human Resources Generalist experience - 2+

PREFERRED QUALIFICATIONS


Preferred Skills/Abilities and Knowledge
Valid driver's license with satisfactory driving record within company required standards preferred


Preferred Education
Certifications for Human Resource Professionals (PHR, SPHR) preferred

WORKING CONDITIONS
Office Environment
Travel Required

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HGN360 2025-61071 2025

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A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


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