Manager, Human Resources
Are you a strong problem solver and decision maker, even in a high-volume, fast-paced environment? Are you analytical, thoughtful, and calm when working through a challenge? Our HR team plays the integral role of keeping our employees happy, growing, protected, and insured. We understand the importance and value each employee has in making Spectrum successful, so we drive and improve the dedicated resources and programs that serve our people. If you value relationships and are people-first, a career as a HR Manager at Spectrum is for you.
The Human Resources Manager plays a vital role in implementing and managing human resources policies and programs. The HR Manager will oversee areas of recruitment, employee relations, organizational effectiveness, and performance management, all of which are aligned with company goals. You’ll work closely with the leadership team to support and implement effective short and long-term strategies to achieve organizational objectives. As you efficiently manage employee interactions, your goal is to provide excellent service with an appropriate sense of urgency.
How You’ll Make an Impact
- Partner with respective client groups to understand their business challenges and to ensure effective and timely HR support.
- Provide day-to-day performance management guidance to managers (coaching, counseling, career development, corrective actions, etc.) and plays an instrumental role in the administration of the annual performance management and compensation planning processes.
- Maintain employee files in the HRIS database to analyze trends and metrics to recommend, design, and implement solutions, programs, and processes that will drive organizational effectiveness.
- Collaborate with HR Centers of Excellence (COEs) including recruiting, compensation, benefits, employee relations, etc.) to provide best-in-class HR support and programs to assigned client groups.
- Participate in enterprise-wide HR initiatives to effectively manage organizational changes.
- Manage and resolve complex employee relations issues including EthicsPoint reports and conduct thorough and objective investigations; assist with unemployment and workers compensation claims, leave administration, and ADA accommodations.
- Ensure company policies are administered fairly and consistently throughout the area of responsibility; monitor legal compliance with all applicable local state and federal employment laws, including but not limited to FLSA, FMLA and ADA to provide a supportive, inclusive work environment while minimizing risk/exposure to the company.
Work Environment
- Office environment
- Travel as required
What You’ll Bring to Spectrum
Required Qualifications
Education
- Bachelor’s degree in human resources, business or organizational behavior or related field or equivalent experience
Experience
- 5+ years of human resources experience
Skills
- Effective, professional communication skills; must be able to publicly address all levels of management and company personnel
- Deep understanding of HR practices and industry knowledge to evaluate and resolve complex HR issues
- Knowledge of employee benefit programs to communicate and oversee annual enrollment
- Knowledge of local state and federal employment laws and procedures; staffing and employment practices; employee relation's procedures and applicable law; wage and hour laws; recruitment trends and technologies
- Demonstrated PC skills and MS Office skills
- Can deal with issues and subject matter in ways that requires considerable sensitivity, discretion, and judgment
- Project management skills
- Ability to supervise the work of others
- Decision maker that can work independently to solve problems
Preferred Qualifications
Education
- Certifications for Human Resource Professionals (PHR, SPHR) preferred
- Master’s Degre
Experience
- 2+ years in a management or leadership role
License
- Valid driver's license with satisfactory driving record within company required standards preferred
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Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
