Sr Manager, Inside Plant (ISP)
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Are you ready to lead Spectrum’s Inside Plant Operations staff and facilities? As Senior Manager, ISP at Spectrum, you will oversee Inside Plant Operations, implementing rigorous engineering standards and guiding both daily activities and long-term strategies across key network locations. Your expertise will ensure reliable service and innovation for Spectrum’s customers.
How You’ll Make an Impact
- Develop a strategic, disciplined, detailed and structured team and assist with developing their direct reports as to drive a high-performance culture and environment
- Lead a structured, consistent, and disciplined execution of ISP activities
- Oversee all cabling, equipment installation, power and cooling follows corporate TQA standards
- Lead efforts to ensure field compliance with corporate standards, as well as Federal Communications Commission (FCC) regulations
- Oversee training for technical personnel and evaluate effectiveness and gaps on an ongoing basis
- Work with managers to establish positive employee relations through promoting an environment of open and effective communication and ongoing support
- Oversee and participate in assembling capital budget needs
- Resolve issues as they are identified and escalate issues to senior management as needed
- Set priorities for managers and participate in the ongoing review of performance of staff
- Ensure all required logs, records and other documentation follow company and FCC technical requirements
- Adhere to industry specific local, state, and federal regulations, as applicable
- Compile reporting and metric analysis as requested by management
- Participate in special projects as needed or requested by senior management
- Know, understand, and follow all company policies and provide ongoing guidance to staff
Working Conditions
- Work in a 24x7, fast-paced environment
- Exposure to continuous moderate noise
- Work and travel in inclement weather
- Work all hours day or night
- Work performed near power facilities and electricity
What You’ll Bring to Spectrum
Required Qualifications
Education
- Bachelor’s degree in engineering or equivalent work experience
Experience
- 10+ years of engineering experience
- 4+ years of management experience
- 3+ years of project management experience
Skills
- Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner
- Ability to use personal computer, software applications, handheld communication devices and applications
- Ability to differentiate between different sizes and colors of wires, make cable connections in tight spaces by bending, reaching, twisting
- Ability to work with small components and wires to make cable connections and use the following hand tools: electric drills, hammers, wrenches, screwdrivers
- Ability to safely use weight-bearing equipment (such as ladders) within the maximum limitations of that equipment)
- Ability to accurately measure distances, using tapes or other measuring devices
- Ability to read general system layouts from blueprints and system maps
- Ability to operate appropriate computer or test equipment associated with position
- Ability to prioritize and organize effectively; work independently
- Knowledge of basic mathematics and electronics
- Demonstrated in-depth proficiency of designing, installing, and maintaining critical facility systems and service delivery equipment for all products
- Valid driver's license with satisfactory driving record within company required standards; ability to drive company vehicle in a safe and responsible manner
Preferred Qualifications
Education
- CCNA, CCDA preferred
Skills
- Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including ladders and fully loaded tool belts
- Ability to perform job from high places (roofs)
- Knowledge of Spectrum products and services
- Knowledge of National Electric Code and National Electric Safety Code
- In-depth understanding of and demonstrated ability to teach advanced video networking, IP networking and DOCSIS
- Ability to manage multiple priorities and maintain confidentiality
- Ability to supervise and motivate others with demonstrated leadership qualities
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Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
