BI Analyst II
Do you have a knack for identifying patterns and trends? Are you looking for a BI Analyst role with the potential to make a real impact and drive business growth and success? If so, you’ll fit right in with Spectrum’s Business Intelligence team!
Spectrum maintains our nearly 32 million customers by offering trailblazing products and services. Our goal is not only to exceed the expectations of our users, but our employees too! In today’s data-driven world, having access to accurate and timely information is crucial to stay competitive and relevant.
Spectrum’s Business Intelligence Supply Chain team plays a vital role in working towards the company’s goals and improving our decision making through insights and analysis of data. It’s a high-energy job that with a focus on both the business and people who make it great. You’d be joining a competent team with quality expectations that values partnership, long-term career growth, and great work-life balance.
BE PART OF THE CONNECTION
As a BI Analyst II, you will play a crucial role in the Business Intelligence Supply Chain team, which tracks and reports the history, status, location, and attributes of millions of devices within the Charter footprint. In this position, you will work closely with stakeholders across various departments to translate business requirements into data solutions that provide valuable information aimed at enhancing the customer experience and improving daily business operations.
You will utilize your skills to generate new and actionable insights by integrating new and existing data. The ideal candidate will possess a blend of strong technical skills, a passion for data-driven analysis, and the ability to simplify complex technical information into understandable concepts.
This is an opportunity to help develop enterprise-level data integration solutions that will be utilized by all areas of the business, from field technicians to executives. You will also provide consultation on data interpretation to various business partners throughout the organization. Join our team and help us drive success through data!
WHAT OUR BI ANALYST II ENJOY MOST
• Collaborate closely with business partners to gather detailed business requirements that includes identification and mapping of source system data, and rules for data cleansing, integration, and validation
• Create report mockups based on requirements and coordinate with technical team to finalize designs
• Understand data elements in the warehouse at a fine grain to support any form of user needs from research to ad hoc querying to managing large information projects
• Interact with senior management or executive level customers and provide support as needed
• Collaborate with cross functional teams to ensure alignment in business needs, timelines and department standards
• Document, present, and recommend solutions for handling data anomalies and issues
• Create test plans and scenarios and conduct testing to ensure quality and requirements traceability to final deliverable
• Create and maintain design documentation, metadata dictionaries, and report definitions including visual representations of workflows, procedures, and processes
• Communicate data nuances and insights to all levels of the company in a clear and concise manner
• Instill best practices and support users at all levels of the organization in leveraging BI capabilities for accurate reporting and analysis
• Assist in creating executive level presentations and documents as needed
• Actively and consistently support all efforts to simplify and enhance the customer experience
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
• Advanced proficiency in SQL
• Proven experience and passion for leveraging data to drive business impact
• Exceptionally strong communication skills both written and verbal
• Ability to analyze, simplify and summarize complex information accurately.
• Adept at using Excel to create data visualizations and presentations
• High attention to detail and quality
• Functional and technical experience in a large-scale data environment, e.g. developing business requirements, mapping out process flows
• Understanding of business uses of data for reporting and analytics
• Eagerness to learn new concepts
• Demonstrated in-depth ability to prioritize and organize effectively
• Demonstrated team and relationship building skills
• Ability to work independently with minimal guidance, prioritize and organize effectively and manage multiple projects/assignments
• Ability to perform in a fast-paced environment
Required Education
Bachelor’s degree or foreign equivalent in Economics, Mathematics, or Business Administration or relevant experience
Preferred Qualifications
• Experience with AWS Redshift and/or other MPP data warehouse platforms
• Experience working with Telecom/Cable MSO data and applications
• Experience working with Tableau or MicroStrategy
Working Conditions
4 days onsite / 1 day remote
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
