Business Operations Regional Support Specialist - Spectrum Reach

There's a strong connection here.
Full Time Charlotte, North Carolina Posted 09/05/2025 Business unit: Spectrum Reach Areas of interest: Billing Operations, Finance and Accounting, Media Requisition Number: 2025-61240 FGN135
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Spectrum Reach helps local businesses grow through the best content, insights, products, and people that connect advertisers to their intended audiences across TV, apps, social, and other media platforms.  

The Business Operations Regional Support Specialist plays a key role to Spectrum Reach by ensuring compliance and integrity of our Client accounts, analyzing and mitigating credit risk, and acting as a point of contact for Finance related support to our internal and external partners. 


ESSENTIAL FUNCTIONS OF THE POSITION

  • Ensures a positive customer experience through the handling of support requests via email, chat and phone
  • Mitigates company risk by analyzing business credit worthiness and managing exposure through the review of customer accounts
  • Enforces company compliance and data integrity through the evaluation and approval of new client contracts
  • Supports related business initiatives

** This position is required to work - 10AM to 7PM  - 2 weeks out of the month ** 


REQUIRED QUALIFICATIONS

  • Analytical, critical thinking to navigate making informed credit risk decisions and multiple systems
  • Ability to effectively organize and prioritize
  • Provide strong customer service to clients and sales teams across the footprint
  • Ability to work collaboratively and independently; highly motivated and detail-oriented
  • Ability to work under pressure and meet deadlines
  • Ability to demonstrate superb follow through
  • Proficient in Microsoft applications

PREFERRED QUALIFICATIONS

  • Ability to communicate orally and in writing in a clear, straightforward and professional manner
  • Familiarity with the advertising industry

EDUCATION

Bachelor’s degree in Marketing, Communications, Business, or related field or equivalent experience


FGN135 2025-61240 2025

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Related jobs

View All of Our Available Opportunities

Sign up for job alerts

Sign up to receive the latest career opportunities directly to your inbox. All fields marked with an asterisk (*) are required.

Areas of interestEnter a location and a category, and click "Add" to create your Job Alert.

  • Billing, Charlotte, North Carolina, United StatesRemove
  • Media, Charlotte, North Carolina, United StatesRemove
  • Accounting and Finance, Charlotte, North Carolina, United StatesRemove

Spectrum employee*Are you currently a Spectrum employee?

If you are a current Spectrum employee, click here.

There's a strong connection here.