Full TimeCharlotte, North CarolinaPosted 05/09/2025Business unit: Field OperationsAreas of interest: Business Analysis, Operations, Field OperationsRequisition Number: 2025-52293BDA352
JOB SUMMARY
This position is responsible for managing specific data and reporting to better assist management in maximizing resources in various departments or lines of business. Responsible for creating and producing forecasts, reports, ad hoc requests, dashboards, etc. in order to provide insights to determine operational impact, trends, and opportunities.
MAJOR DUTIES AND RESPONSIBILITIES
* Actively and consistently support all efforts to simplify and enhance the customer experience.
* Conduct data analysis in support of a variety of analytic solutions.
* Capture, develop, and document data definitions, business rules, and data quality requirements.
* Integrate data from multiple sources to produce requested or required data elements.
* Create and produce forecasts, reports, ad hoc requests, dashboards, etc.
* Interpret data, analyze results, and provide insights to determine operational impact, trends, and opportunities.
* Develop reports and deliverables for management and communicate with all levels of stakeholders.
* Identify and define data quality improvements.
* Create and maintain report forms and formats, information dashboards, data generators, canned reports and other end-user information portals or resources.
* Ensure compliance with deliverable reporting requirements by performing quality data audits and analysis.
* May create specifications for reports based on business requests.
* Perform other duties as requested.
Required Skills/Abilities and Knowledge
* Ability to read, write, speak and understand English
* Ability to prioritize and organize effectively
* Ability to work independently, as well as in a collaborative and dynamic team environment
* Ability to handle multiple projects and priorities
* Ability to analyze and interpret data
* Ability to quickly identify business problems/opportunities
* Ability to communicate orally and in writing in a clear and straightforward manner
* Ability to communicate with all levels of management and company personnel
* Ability to manage multiple projects at one time
* Ability to document, prepare and present data-driven presentations
* Knowledge of software applications such as Word, Excel, etc.
* Demonstrated knowledge of SQL
Required Education Bachelor’s degree in business or related field or equivalent experience
Required Related Work Experience and Number of Years Data analysis and reporting or related experience - 2+
Preferred Competencies
* Bachelor's Degree in Business Analytics, Computer Science, Statistics, Mathematics, or Data Science.
* Experience using Tableau, Alteryx, Python, SQL or related query tools
* Data Automation experience
* Building Dashboards and Workflows
* Project deadline driven - takes ownership to tackle obstacles to cross finish line on time.
* Demonstrated experience managing projects through its lifecycle.
#LI-MW3
BDA352 2025-52293 2025
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A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
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