Full TimeCharlotte, North CarolinaPosted 05/14/2025Business unit: Technology OperationsAreas of interest: Inside Plant Facilities - Headend & Hub, IT Management/Project Management, LeadershipRequisition Number: 2025-54604EIP700
Are you ready to lead Spectrum’s Inside Plant Operations staff and facilities, while driving seamless product delivery and support? As the Director, ISP you will oversee disciplined operational practices, strategic planning, and cross-functional collaboration.
As the Director, ISP you will lead and manage the Inside Plant Operations staff and facilities in a Market Area, driving structured and disciplined practices for stable product delivery and alignment with company goals. You'll support internal and external operational teams with project planning and CAPEX/OPEX spending, ensuring seamless cross-functional communication and collaboration for product deployment and support.
What our Director, ISPs Enjoy Most About the Role
Develop and lead an effective Inside Plant Leadership team to drive a high-performance culture.
Lead a disciplined team to deliver exceptional customer experiences.
Oversee inside plant operations, including facilities, electronics, powering, cooling, cabling, and FCC compliance.
Provide hands-on support for Technology Operations teams at COLO and Hub locations.
Offer engineering operational support for new/existing technologies and initiatives.
Evaluate and consult with leaders on technical operations, strategic planning, and network operations.
Required Qualifications
Education:
Bachelor's degree in engineering or related field, or equivalent experience
Experience:
10+ years of engineering experience
8+ years of management experience
5+ years of project management
Skills:
Extensive knowledge of company products and services
Extensive knowledge of HFC
Ability to handle multiple projects and tasks
Ability to make decisions and solve problems while working under pressure
Ability to supervise and motivate others
Ability to use personal computer and software applications
Extensive knowledge of all FCC compliance reports and other rules and regulations
Demonstrated understanding of applicable local and state rules and regulations
Demonstrated understanding of OSHA rules and regulations, both federal and state
Demonstrated understanding of HVAC and power distribution systems
Knowledge of Analog Transmission Line Theory, Electronic theory, Federal Communications Commission regulations, Fiber Optic theory, National Electric Code and National Electric Safety Code
Working Conditions:
50% office and 50% critical facility environment
Exposure to moderate noise levels
Travel required
Preferred Qualifications:
Knowledge of critical facility construction/maintenance
SPECTRUM CONNECTS YOU TO MORE
Tools + Tech: Work with innovative, customer service technology and information systems
Job Perks: Receive a company vehicle, tools, professional uniform, and personal protective equipment to do your best and stay safe
Supportive Teams: Learn from managers and work with team-oriented colleagues who want you to grow and succeed
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
