Full TimeCharlotte, North CarolinaPosted 10/21/2024Business unit: MarketingAreas of interest: L&DRequisition Number: 2024-40275HTR313
JOB SUMMARY The main goal of this position is to facilitate classroom learning, team meetings, and on-line sessions through a variety of delivery methods. This is an entry level position that requires 1 year of training experience and up to 3 years of experience in the functional area or business unit.
MAJOR DUTIES AND RESPONSIBILITIES
Facilitate learning to develop participants' skill sets. This includes classroom instruction, team meetings, and on-line Learning debriefs
Manage the classroom and participants during training by tracking attendance, addressing inappropriate behavior and documenting performance, both strengths and development needs
Perform all administrative duties including class and lab preparation, schedule administration, and participant record maintenance (e.g., test scores, evaluations and attendance)
Perform all LMS prerequisite requirements and post-training duties including evaluation
Follow facilitator guide to lead learners through appropriate activities, discussions and debriefs
With support of facilitator guide, provide feedback to learners to aid with knowledge transfer and behavior change
Pursue development opportunities focused facilitation, learner engagement and classroom management excellence
Shadow training end-users to gain deeper understanding of how training translates in the business
Coach learners on specific skills within a role, process or system
Perform other duties as requested
REQUIRED QUALIFICATIONS Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Critical thinking and analytical skills
Ability to prioritize and organize effectively
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to communicate with all levels of management and company personnel
Ability to deal with the public in a professional manner
Ability to effectively utilize Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
Familiarity with different learning approaches
Feels comfortable presenting/training groups of individuals online and in person
Required Education Associate’s degree or equivalent combination of training and/or work experience
Required Related Work Experience and Number of Years Training delivery experience in a formal or informal setting - 1 Experience or equivalent in the functional area and or business unit - 3
WORKING CONDITIONS Office environment
HTR313 2024-40275 2024
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A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
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