Full TimeCharlotte, North CarolinaPosted 08/25/2025Business unit: Sales and MarketingAreas of interest: Content Development, Human Resources, L&DRequisition Number: 2025-60337-2HTR355
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
JOB SUMMARY
This position is responsible for designing, developing and maintaining curricula and programs used to train employees in a variety of functions. Conducts needs assessments, selects instructional models, and designs instructional content. Reviews and provides enhancements to instructional materials in consultation with subject matter experts. Curates content and teaches experts how to generate and share content. Ensures that instructional programs are effectively implemented. Evaluates content and adjusts as required. Participates in instructional design projects. This position requires at least 2 years of design or development experience.
MAJOR DUTIES AND RESPONSIBILITIES
Collaborate with leadership team and business subject matter experts to design engaging learning that enhances business performance
Partner with the business to create clear learning objectives in support of business goals
Design and develop high-quality learning content to meet the needs of the supported audience
Conduct reviews of training materials to ensure learning objectives are met
Provide enhancements and revisions to existing materials based on SME/Stakeholder feedback
Maintain current knowledge of latest industry tools and processes
Collaborate with assigned L&D Staff, Manager(s) and/or Director(s) to create quality training deliverables
Actively participate and/or facilitate in in-person or virtual meetings as needed to support learning projects Maintain accurate status of projects, milestones, and tasks in the team project tracking tool
Facilitate in-person or virtual “train the trainer” sessions
Diagnose and escalate risks to design projects to appropriate L&D leaders and stakeholders
Perform other duties as requested
REQUIRED QUALIFICATIONS
Ability to read, write, speak and understand English
Critical thinking and analytical skills
Ability to prioritize and organize effectively
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to communicate with all levels of management and company personnel
Ability to deal with the public in a professional manner
Ability to effectively utilize Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
Ability to leverage foundational digital learning tools, delivery methods, and platforms with minimal direction Ability to leverage standard templates across design tools, delivery methods, and platforms to complete assigned work
Required Education
Bachelor’s degree in Education, Adult Learning or equivalent experience
Required Related Work Experience and Number of Years
Instructional design & development or equivalent experience - 2+
PREFERRED QUALIFICATIONS
Preferred Education
Certificate in Instructional Design, Instructional Technology, or related field preferred
WORKING CONDITIONS
Office environment
HTR355 2025-60337 2025
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A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
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