Self-motivated. Persuasive. High achiever. If these qualities describe you, consider applying to become an Outbound Sales Representative at Spectrum. In this individual contributor role, you will play a key part in connecting millions of prospective customers to the products and services that power their digital lives.
As an Outbound Sales Representative, you will be based in one of our call centers, where you will contact prospective customers in our database, sharing information about our suite of products and services, including Spectrum Internet, Mobile, streaming and linear Video, and Voice. You will answer questions confidently, overcome objections and guide prospective customers through the purchasing process to meet your sales targets.
Outbound Sales Representatives have the opportunity to build rewarding careers with us while achieving their financial goals. As a member of our team, you’ll have the tools and resources needed to build a long and successful career with us.
Full-time
Entry-level
Paid on-the-job training
Career progression opportunities - earn more as you grow
Success Profile
What makes a successful Outbound Sales Representative? Here’s what we’re looking for.
Our Outbound Sales Representatives work in a call center environment, proactively reaching out to potential customers to generate leads and close sales. As a member of our team, you will:
Spend your days calling to introduce prospective customers to Spectrum products and services and generating new sales leads
Participate in daily huddles to set performance goals and expectations
Demonstrate the value and benefits of our products and services
Share recommendations on connectivity solutions aligned to customer needs
Maintain accurate records of all customer interactions
Your Schedule
Outbound Sales Representatives’ schedules will vary, so flexibility is key. You’ll be working based on your assigned shift, which may include holidays, weekends or non-consecutive days off.
Working at Spectrum is more than a job; it's an opportunity to build a long and successful career. We’ll give you the tools and resources needed to unlock your potential and succeed.
Paid Training
Outbound Sales Representatives participate in comprehensive, paid training to learn all about our winning sales techniques, products, and services. Your immersive learning journey includes:
Classroom, virtual and observational learning with hands-on experience
Focused training to develop your interpersonal skills
Access to the tools and resources you need to succeed
Ongoing updates to ensure your knowledge of Spectrum products and services is evolving
Your Earnings Elevated
Our total compensation package creates opportunities for cash incentives during training in addition to uncapped sales commissions.
We’ll celebrate your successes with other incentives including merchandise, experiences, gift cards and more. Top performers also have the opportunity to attend an all expenses paid trip to recognize their contributions to our success.
Whether you’re sharpening your skills through continued education or taking on new responsibilities to get to the next level, the opportunities for personal and professional growth are unlimited.
Continuous learning, networking and hitting your sales goals will help fuel your growth and success. Top performers will have opportunities to advance into supervisor, manager and director roles – and beyond.
You will also be able to continue or complete your education and develop skills for in-demand roles – 100% tuition-free. Our Education Benefit gives full-time employees access to a catalog of associate degrees, bachelor’s degrees, certificate and bootcamp programs with no out-of-pocket cost. Full-time employees can also receive up to $10,000 per year towards graduate degrees and other programs outside of the catalog after one year of service.
Rewards
Spectrum is committed to rewarding your contributions to our success and supporting all aspects of your well-being. We provide:
Competitive Compensation
Competitive starting wages with opportunities to increase your earnings as you grow.
Supporting Well-Being
High-quality and affordable health and insurance benefits.
Market-Leading Retirement Plan
401(k) with 100% match up to 6% of pay and an additional 3% company contribution to the Retirement Accumulation Plan.
Employee Stock Purchase Plan
Purchase shares of Charter stock and receive a company matching grant of additional Charter Restricted Stock Units based on your years of service.
Free & Discounted Products
Free and discounted Spectrum services and deep discounts on Spectrum Mobile™ regardless of where you live.
Education Benefit
Tuition-free associate degrees, bachelor’s degrees, certificate and bootcamp programs and more.
Responsibilities
Position Type Full TimeLocation Charlotte, NCDate posted 03/11/2026Areas of interest Call Center, Outbound Telemarketing, SalesRequisition Number 2026-71089Business unit Spectrum BusinessSTM200Spectrum Business
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Ready to turn every phone call into an opportunity to connect businesses with reliable solutions? As a Telesales Representative at Spectrum Business, you’ll engage with new and existing customers, introducing them to our powerful Internet, Voice and Video offerings through outbound calls in a fast-paced call center environment. Your efforts will directly drive business growth and customer satisfaction.
Join Spectrum Business and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.
How You Will Make an Impact
Engage new prospects and existing customers with outbound calls, showcasing Spectrum Business products and services
Achieve monthly sales goals by adding new service lines and consistently meeting activity targets including calls, follow-ups and conversions
Provide clear, courteous and professional interactions, ensuring high levels of prospect satisfaction at every touchpoint
Act as a knowledgeable product consultant, recommending solutions and highlighting Spectrum Business’ competitive advantages
Inform prospects of product pricing and value, effectively addressing objections and closing sales
Balance lead generation with diligent follow-up, applying strong strategies to boost efficiency and sales conversion rates
Maintain accurate and complete database records while adapting quickly to changing business needs
Working Conditions
Office work environment where employee may need to be seated for long periods of time while using a telephone headset and computer
Exposure to moderate noise levels
What You Will Bring to Spectrum
Required Qualifications
Education
High School Diploma / GED or equivalent
Experience
1+ years of Customer Service and/or Telecommunication Sales Experience
Skills
Ability to read, write, speak and understand English
Ability to communicate orally in a clear, concise and professional manner
Ability to listen and interpret the needs of the prospect
Ability to conduct a needs analysis (consultative approach), overcome objections, develop a strong sales pitch and effectively close sales
Ability to show proper judgement and initiative
Ability to manage multiple prospects, pay close attention to detail, respond quickly to changing business needs and prioritize and organize effectively even when volume and workload exceed expectations
Ability to effectively use and multitask with a personal computer; utilize job-specific software applications and other office equipment such as telephone/dialer, headset, copier, fax and calculator
Must effectively work independently as well as with others
Knowledge of commercial internet, video and data and telephone products and services
Proficient in MS Office and related software applications
Preferred Qualifications
Experience
1+ years of ICOMS and/or CSG work experience, or experience with similar billing software
2+ years of Customer Service and/or Telecommunication Sales Experience
#LI-MY1 STM200 2026-71089 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
