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Senior Account Sales Representative

Charlotte, North Carolina

Goal-oriented. Self-motivated. Tenacious. Sounds like you? If so, a career as a Multi-Tenant Account Sales Representative at Spectrum may be right for you. With an entrepreneurial spirit and passion for people, you can achieve your financial and career goals here.

At Spectrum, we keep millions of customers connected across our footprint. Our products – Spectrum Internet, Mobile, streaming and linear Video, and Voice – seamlessly converge to power our customers' digital lives.

As a Multi-Tenant Account Sales Representative, you will prospect within your territory to identify and build relationships with local property managers and leasing agents to sell the power of our residential solutions for use at their properties. This individual contributor will have you in the office and out in your sales territory where you will share our best deals and bundled services to tenants, working every lead from initial contact to sale.

Multi-Tenant Account Sales Representatives have the opportunity to build rewarding careers with us while achieving their financial goals. As a member of our team, you’ll have the tools and resources needed to build a long and successful career with us. A minimum of one year of experience in sales or customer experience is required.

  • Full-time
  • Entry-level
  • Travel in assigned territory
  • Career progression opportunities - earn more as you grow
  • Work in all elements
  • Paid on-the-job training

Success Profile

What makes a successful Senior Account Sales Representative? Here’s what we’re looking for.

  • Analytical
  • Good Listener
  • Persuasive
  • Goal-oriented
  • Competitive
  • Trustworthy

Rewards

Spectrum is committed to rewarding your contributions to our success and supporting all aspects of your well-being. We provide:

  • Competitive Compensation

    Competitive starting wages with opportunities to increase your earnings as you grow.

  • Supporting Well-Being

    High-quality and affordable health and insurance benefits.

  • Retirement Plan

    401(k) with 100% company match up to 6% of pay – that’s a total of 12% per year in retirement contributions.

  • Employee Stock Purchase Plan

    Purchase shares of Charter stock and receive a company matching grant of additional Charter Restricted Stock Units based on your years of service.

  • Free & Discounted Products

    Free and discounted Spectrum services and deep discounts on Spectrum Mobile™ regardless of where you live.

  • Education Benefit

    Tuition-free associate degrees, bachelor’s degrees, certificate and bootcamp programs and more.

Responsibilities

Position Type Full Time Location Charlotte, NC Date posted 07/23/2026 Areas of interest Multi-Tenant Sales, Sales Requisition Number 2026-78052 Business unit Sales and Marketing
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Connect people and communities by acquiring new residential customers in assigned non-bulk multi-dwelling unit (MDU) properties with 50+ doors. Achieve this through door-to-door sales, as well as additional tactics such as lobby events, and property manager driven referrals for Spectrum’s connectivity services, using a consultative sales approach to meet customer needs and consistently achieve assigned sales performance targets. 


MAJOR DUTIES AND RESPONSIBILITIES

  • Actively and consistently support all efforts to simplify and enhance the customer experience. 
  • Meet or exceed established monthly sales performance targets and penetration goals within the assigned MDU portfolio, as defined in the Standards of Sales Performance.
  • Acquire new residential customers by conducting door-to-door sales as a core requirement, and supplementing door-to-door efforts with lobby events and property manager driven referrals
  • Generate incremental revenue from existing customers by adding new or additional Spectrum services within assigned properties.
  • Respond to customer problems and complaints according to established company policy, using appropriate tools and resources, and follow through to ensure issues are satisfactorily resolved.
  • Maintain a well-informed knowledge base of competitors’ activities, pricing, and offers throughout the assigned territory, and inform the supervisor/manager of changing competitive programs or marketing directions.
  • Attend and actively contribute to sales meetings and training programs; apply learning and feedback to improve individual sales results.
  • Accurately complete all necessary documentation to support sales activities, including dispositions, sales orders, and sales reporting, in a manner consistent with quality control guidelines and required timeframes.
  • Collect and account for funds and provide receipts according to Company policy and guidelines. 

WORKING CONDITIONS

  • Spends approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weather
  • Must be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.)
  • Exposure to moderate noise levels
  • Must be able to work evenings and weekends
  • Variable hours: may include weekends, holidays, and split days off 

REQUIRED QUALIFICATIONS

Required Education

  • High School Diploma or equivalent work experience 
    Required Related Work Experience and Number of Years
  • Experience in sales or customer service - 1+

PREFERRED QUALIFICATIONS

Preferred Skills/Abilities and Knowledge

  • Knowledge of communications technologies and services, with an emphasis on data networking fundamentals
  • Knowledge of cable or telecommunications services
  • Experience with consumer education of products and services
  • Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required.

Preferred Related Work Experience and Number of Years

  • 2+ years sales or relevant work experience 

#LI-EW2
SMD300 2026-78052 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

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