Full TimeCharlotte, North CarolinaPosted 05/28/2025Business unit: Spectrum BusinessAreas of interest: Enterprise Sales, Financial Analysis, Order Fulfillment/ManagementRequisition Number: 2025-55297SSU307
Do you want to support the growth our fiber footprint and increasing the number of commercial building entries? You can do that. Ready to evaluate property data to determine market expansion opportunities? As a Senior Enterprise Service Delivery Analyst at Spectrum Business, you can do that.
Spectrum Businessprovides modern enterprise technology solutions that meet some of the country’s biggest brands' unique needs. If you’re looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.
BE PART OF THE CONNECTION:
You gather commercial property details and coordinate efforts to ensure a smooth right of entry and service installation. You serve as an SME through training and assisting teammates. You collaborate with teams in person and digitally within an office environment.
HOW YOU CAN MAKE A DIFFERENCE:
Consistently facilitate order movement through the workflow within predefined timelines.
Conduct detailed property research to obtain property information and prepare orders.
Build and maintain positive relationships with key partners in the right of entry process to resolve escalations and expedite orders.
Maximize the department by managing order volume and small projects.
WHAT YOU BRING TO SPECTRUM BUSINESS
Required qualifications:
Experience: One year of telecommunications industry experience; Four years of experience in finance, business operations or commercial real estate.
Education: Bachelor’s degree in a related field or equivalent experience. Technical skills:Experience with right of entry contracts, certificate of insurance and counter signatures; Knowledge of our cable and fiber network infrastructure, products and services; Familiar with the standard service delivery workflow, processes and procedures; Proficient in client databases and Microsoft Office.
Skills: Organizational, prioritization, planning and English communication skills.
Abilities: Analytical mindsetwith the ability to interpret construction drawings and use satellite earth imaging applications to survey sites.
WHAT YOU CAN ENJOY EVERY DAY:
Embracing diversity: A culture of excellence that celebrates diversity, innovative thinking and dedication to exceeding client expectations.
Learning culture: Company support in obtaining technical certifications.
Dynamic growth: Paid training and clearly defined paths to advance within the company.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
