Video & Voice Engineer III
Let’s go create
Spectrum’s Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
BE PART OF THE CONNECTION
As a Video & Voice Engineer III on Voice Video Infrastructure team, under minimal supervision, you’ll ensure the integrity and stability of all enterprise telecommunications-based systems by leading the design, installation, configuration, monitoring, maintenance, and support of all telecommunications services. Consult with internal teams and departments to leverage telecommunications technology resulting in improved business processes and solutions.
WHAT OUR VIDEO & VOICE ENGINEER III’S ENJOYS MOST
- Working on the cutting edge of voice, video, and messaging technologies
- Designing satisfying solutions to make communication more efficient and intuitive
- Working closely with leadership from many different business units to build a collaborative environment
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
- Experience:
- 5+ years of Network configuration work experience
- 5+ years of Voice operations experience in provisioning, administering, supporting TDM and VoIP telephony platforms
- Education:
- Bachelor's degree in related field or equivalent work experience
- Technical Skills:
- Proficiency with Cisco collaboration tools, audiovisual systems, routing, and monitoring
- Video collaboration solutions using advanced audiovisual technology
- Skills:
- Knowledge of company products and services
- Operation Support
- Infrastructure management
- Monitoring
- System Documentation
- Capacity Planning
- Traffic Engineering
- Incident Response
- Performance Analysis
- Customer Service
- Problem Solving
- Extensive knowledge of telecommunication protocols and telephony network architecture.
- Extensive knowledge of IP networking and routing protocols
- Proven IP network, VoIP and QoS troubleshooting capabilities. Certification is a plus.
- Hands on experience with the management and support of Session Boarder Controllers or similar technologies
- Abilities:
- Ability to perform complex tasks in order to monitor, tune and diagnose problems
- Ability to use personal computer and software applications
- Ability to identify technology uses and advise leadership on new tools, software and options related to Voice and Video Products
- Ability to communicate effectively with technical and nontechnical teams
- Travel Ability:
- Office Environment.
- Schedule:
- Full Time. Occasional evening and weekend work to meet deadlines and/or significant support issues. On-call work may be an essential function of the job
- Physical Requirements:
- Sitting for extended periods of time
- Dexterity of hands and fingers to operate a computer keyboard or mouse, and to handle other computer components
- Lifting and transporting of moderately heavy objects, such as computers and peripherals
- Minimal travel required
Preferred Qualifications
- Strong audiovisual background with hands-on experience in deploying and managing AV systems
- Proven project management skills, including the ability to oversee and deliver AV-related projects on time and within scope
- Self-motivated, able to work independently, and take initiative to achieve tasks efficiently.
SPECTRUM CONNECTS YOU TO MORE
- Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
- Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
- Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
- Total Rewards:See all the ways we invest in you—at work and in life
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Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
