Do you have a passion for helping others? Looking for a Credit Services Specialist position that values integrity and teamwork? If so, you’ll fit right in with Spectrum’s Customer Service team!
Spectrum’s Customer Service team works directly with our customers, focusing on their needs and keeping them informed of all things Charter. It’s a communication-focused job that allows you to showcase your real-time problem-solving skills.You’d be joining a positive team with quality expectations that values partnership, long-term career growth, and great work-life balance.
BE PART OF THE CONNECTION
As a Customer Service Credit Services Specialist, your focus is supporting internal and external customers with Credit Services matters utilizing various communication media. You’llwork to resolve issues and establish positive relationships with customers. It’ll be a highly collaborative team environment, colleagues supporting customers as well as each other!
WHAT OUR CREDIT SERVICES SPECIALISTS ENJOY MOST
Helping customers resolve their issues
Being trained by and learning from an experienced supervisor
Working in the different areas of Credit Services
Identifying and presenting improvement opportunities
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
Experience: Related field: 1 year, Collections or customer service: 2 years, Resolving difficult and escalated issues: 2 years
Education: High school diploma or GED
Technical Skills: Knowledge of electronic order entry systems
Skills: Excellent written and verbal communication with internal and external customers
Schedule: Some travel required
Preferred Qualifications
Ability to solve practical problems with a variety of variables
Effective multitasking and decision making in a fast-paced environment
Skill to present information to technical and nontechnical audiences
CCO155 2025-61517 2025
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
