Mgr, Human Resources
Do you have a passion for driving innovative solutions in Human Resources? Are you proactive, consultative, and data-oriented? If so, a home on the Customer Operations Human Resources team at Spectrum could be for you.
At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. Our Human Resources team creates the strategies, policies, and procedures that help support our employees and meet business objectives. Using a proactive approach, the HR team helps deliver the exceptional services and experiences Spectrum is known for.
BE PART OF THE CONNECTION
The Manager, Human Resources will report directly to the Director, Human Resources and will be responsible for providing tactical, strategic, and analytical partnership on a wide range of initiatives to support the Credit Services team at our Columbus, Ohio site.
WHAT OUR HR MANAGERS ENJOY MOST
- Supporting business leaders and employees, providing advice and recommendations.
- Partnering with respective client groups to understand the business challenges and to ensure effective and timely HR support.
- Overseeing all aspects of employee relations; ensure Company policies are administered fairly and consistently. Additionally, monitor processes and ensure accurate maintenance of employee data and HRIS database.
- Using knowledge of employee benefit programs to communicate and oversee annual enrollment.
- Leading an HR team and overseeing talent acquisition in support of hiring customer service agents (collections, returns & payments).
This role is responsible for the day-to-day management of employee relations, talent management and will focus on delivery of human resources programs and initiative in support of the business and broader Human Resources team. Collaborating and communicating with team members and key stakeholders to understand their needs, provide status updates, propose solutions, and gain alignment.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
- Experience: 5+ years of Human Resources experience, including prior supervisory experience.
- Education: Bachelor’s Degree in Human Resources or related field
- Technical skills: Strong PC skills – expert in Excel & PowerPoint
- Skills: Strong attention to detail and excellent oral and written communication skills with the ability to translate ideas and thoughts in written presentations.
- Abilities: Ability to deal with issues and subject matter in ways that requires considerable sensitivity, discretion, and judgment.
- Travel Ability: Limited travel
Preferred Qualifications
- Master’s degree in human resources or related field
- SHRM or PHR preferred
SPECTRUM CONNECTS YOU TO MORE
- Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company
- Tools & Tech: Work with leading broadband network services and high-performing products on the forefront of the telecommunications industry
- Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed
- Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed
- Total Rewards: See all the ways we invest in you—at work and in life
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Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
