DOCSIS/Network Engineer III
Let’s go create
Spectrum’s Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
BE PART OF THE CONNECTION
The DOCSIS/Network Engineer III will be responsible for the implementation of approved network/video architecture and designs. A DOCSIS/Network Engineer 3 assists in the planning, forecasting, implementation, and identification of resource requirements for network systems of varying complexity; as well as train/mentor emergent Engineers.
As a member of the team, you will develop and implement network/video enhancements while following corporate standards. You will be sought after for recommendations for improvement and assists in staff development efforts.
WHAT OUR Network Engineers ENJOY MOST
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Participates in network planning, network architecture design and engineering. Integrates and schematically depicts communication architectures, topologies, hardware, software, transmission and signaling links and protocols into complete network configurations.
- Evaluates new products, performs network problem resolution. Assists in the development and documentation of technical standards.
- Develops and implements approved methods of procedure.
- Designs and establishes protocol compatibility standards, develops, and implements network enhancements and makes recommendations for improvement.
- Works on projects/ systems/issues of medium to high complexity surrounding network planning, configuration, and optimization.
- Provides escalated tier support across organizations and to third party vendors.
- Works on one or more projects as a project team member, occasionally as a project team lead.
- Coaches less experienced staff.
- Adhere to industry specific local, state, and federal regulations, as applicable.
- Knows, understands, and follows company policy.
- Performs other duties as requested by supervisor.
BE PART OF THE CONNECTION
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
Experience:
- Data network experience – 5+ years
- DOCSIS experience 3+ years (Experience with Arris, Cisco, and/or Casa)
- Data/Video network experience 3+ years (Experience with Cisco and/or Juniper)
Education:
Bachelor’s degree in computer science, Electrical Engineering, or related field or equivalent work experience
Technical skills:
- Intermediate knowledge of related industry specifications and standards IEEE, ANSI,
- Physical Media (Multimode/Singlemode Fiber, UTP, etc.), bridging, switching, routing,
- Ethernet and transport technologies and protocols
- Intermediate knowledge in network design, network architecture, protocols, and network topology.
- Intermediate knowledge in DOCSIS technologies and CMTS routers.
- Intermediate knowledge in TCP/IP and the OSI Model.
- Intermediate knowledge in Fiber technologies and OLT systems.
- Beginner to Intermediate knowledge of DAA R-PHY technologies.
- Intermediate knowledge in supporting remote sites and remote equipment.
- Intermediate knowledge in using ticketing and software tools to support the current operations.
- Intermediate knowledge of basic network devices and basic network appliances.
- Intermediate knowledge of network designing software, such as Visio.
Skills:
- Demonstrated in-depth knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols.
- Demonstrated in-depth knowledge in network design, network architecture, protocols, and network topology.
- Demonstrated in-depth knowledge in using ticketing and software tools to support the current operations.
- Demonstrated in-depth knowledge of basic network devices and basic network appliances Demonstrated in-depth knowledge of network designing software, such as Visio.
- Demonstrated in-depth data networking knowledge (OSI Model, TCP/IP, Optical Transport) Ability to work in a team environment.
- Demonstrated in-depth data networking knowledge (OSI Model, TCP/IP, Optical Transport)
Abilities:
- Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner.
- Ability to use personal computer and software applications.
- Ability to work in a team environment.
- Ability to perform duties in a very fast-paced environment and ability to learn new technology quickly Knowledge of Microsoft Office
Travel Ability:
Office Environment
Schedule:
- Full time
- This position is eligible to work in a hybrid work model (combination of in-office and remote days.)
Preferred Qualifications
- Cisco Certified Network Professional (CCNA)
- Industry and vendor specific certifications and training (Cisco, Juniper, Alcatel-Lucent, etc.)
- Knowledge of company products and services.
SPECTRUM CONNECTS YOU TO MORE
Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
Supportive Teams: Who you are matters here. We aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
Total Rewards:See all the ways we invest in you—at work and in life
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Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2025-09-01 11:00 PM (UTC) and will be extended if necessary.
The base pay for this position generally is between $77,900.00 and $140,470.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
