Systems Engineer II
Let’s go create
Spectrum’s Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
JOB SUMMARY
Charter’s Platform Infrastructure and Environment Support (PIES) team is looking for an experienced, self-driven, analytical, and strategic Systems Engineer. The System Engineer II will be responsible for maintaining, administrating and securing our Linux/Windows virtual infrastructure within our lab environment.
The successful candidate will have:
- The ability to create detailed documentation.
- The ability to follow and implement established change and control policies and procedures.
- The ability to troubleshoot OS level systems administration issues (Linux and Windows).
- A working knowledge of development tools, application frameworks, and testing tools.
- The ability to read, write, speak and understand English
- Knowledge in using ticketing and software tools to support current operations.
- The ability to use vendor-provided or Charter-provided computer and software applications.
- The ability to work in a team environment.
- The ability to perform duties in a very fast-paced environment and ability to learn new technology quickly.
- A minimum 2 years of System Administration experience (any OS).
- A proven ability to work well with internal clients, including development, operations, and QA teams.
- Experience in using ticketing and software tools.
- Experience with virtualization templates, VMs provisioning and de-provisioning using vSphere.
WHAT OUR SYSTEMS ENGINEERS ENJOY MOST
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Actively support the team’s ticket queue, providing up-to-date status and proactively calls out blockers.
- Documents systems configurations and upgrades.
- Monitors and assists in managing applications, device availability, network conditions and status, system reliability and performance, service and program maintenance and storage resources.
- Works with core service engineers to determine needs.
- Generates reports on server and application availability and performance.
- Perform platform systems management including installation, connectivity, access, and availability.
- Provides engineering support for development and performance test teams and production operations
- Perform security activities such as patching and scanning.
- Perform other duties as requested by supervisor.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
- Experience:
- Application Development experience in relevant areas – 3 + years of experience
- Network OSS application experience – 2 + years of experience
- System Administration experience - 2 + years of experience
- Database support and development experience – 2+ years of experience
- Enterprise Application Integration (EAI) – 2 + years of experience
- Education:
- Bachelor's degree in Computer Science or related field, or equivalent experience; May require Industry Standard Certifications
- Technical Skills:
- Skills Demonstrated in-depth ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality
- Demonstrated in-depth ability to create detailed documentation to functionally understand new and existing applications
- Demonstrated in-depth ability to follow and implement established change and control policies and procedures
- Demonstrated in-depth ability to troubleshoot application problems
- Demonstrated in-depth knowledge of development tools, application frameworks, and testing tools
- Demonstrated in-depth knowledge of OSS applications and software
- Demonstrated in-depth knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process
- Skills:
- Demonstrated in-depth ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality
- Demonstrated in-depth ability to create detailed documentation to functionally understand new and existing applications
- Demonstrated in-depth ability to follow and implement established change and control policies and procedures
- Demonstrated in-depth ability to troubleshoot application problems
- Demonstrated in-depth knowledge of development tools, application frameworks, and testing tools
- Demonstrated in-depth knowledge of OSS applications and software
- Demonstrated in-depth knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process
- Abilities:
- Ability to read, write, speak and understand English.
- Travel Ability:
- Office Environment
- Schedule:
- Full time
Preferred Qualifications
- System administration experience (Linux & Windows) - 3+ years
- Experience with security tools such as SNMP, Qualys and Tanium.
- SSL certificates requisition, procurement, installation, and validation.
- Scripting and automation using languages such as Python, PowerShell or Shell scripting.
- Experience creating documentation such as how-tos and troubleshooting articles
- Experience with ticket tracking systems – JIRA
SPECTRUM CONNECTS YOU TO MORE
- Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
- Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
- Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
- Total Rewards:See all the ways we invest in you—at work and in life
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Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2025-02-07 12:00 AM (UTC) and will be extended if necessary.
The base pay for this position generally is between $75,200.00 and $120,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
