Video Test Engineer
Let’s go create
Spectrum’s Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
BE PART OF THE CONNECTION
As a Test Engineer, you’ll be responsible for documenting and executing formal test plans to ensure the delivery of quality products. Involved in test planning, writing manual and automated test cases/scripts and test execution. Responsible for analyzing manual and automated test scenario results. Involved in projects of moderate to high complexity within one or more development environments. Participate in multiple programs and systems as a project team member. Considered a subject matter expert for a single program/system.
WHAT OUR TEST ENGINEER ENJOYS MOST
- Actively and consistently supports all efforts to simplify and enhance the customer experience.
- Define and track quality assurance metrics such as defects, defect counts, test results and test status.
- Minimize noise around defects by doing additional analysis of scenarios, ensure defects are well-written and have all required diagnostic information and drive defects to resolution.
- Ensure product quality conforms to documented requirements and / or enhance customer satisfaction.
- Perform both back end system and front end UI triage and troubleshooting when identifying defects.
- Determine manual test cases that are candidates for automation.
- Script test scenarios using the automation tool’s UI test creator and basic scripting.
- Delivers quality process training to technical staff and acts as an internal quality consultant to advise or influence business or technical partners.
- Performs quality audits across the various IT functions to ensure quality standards, procedures and methodologies are being followed.
- Ensure alignment between business operational strategies and quality assurance of our products.
- Diagnose complex issues, evaluate, recommend and execute the best resolution.
- Develop, modify, enhance and implement test plans designed to support new or existing business initiatives.
- Identify improvement opportunities (process / tools / duplication) and work with cross-functional teams to bring in testing efficiencies.
- On an ongoing basis, analyze existing test scenarios to ensure accuracy, relevance and necessity.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
- Experience:
- System development and/or business experience with testing, coding and design – 3+ years
- Education:
- BA/BS in Information Technology, Computer Science, or related field or equivalent work experience
- Technical skills:
- Experience with automation scripting languages like Python, JavaScript, Ruby or similar
- Proficient in test tools (Micro Focus Octane, TestRail)
- Skills:
- Detail-oriented and should be able to identify and tackle technical issues, creating test cases or writing defects
- Results-oriented and have the drive to meet targets and deadlines
- Effective written and verbal communication skills.
- Effective attention to detail
- Display professional, positive, and approachable attitude/demeanor and discretion
- Critical thinker, ability to negotiate with key stakeholders and maintain positive attitude
- Effective organizational skills
- Understanding of database schemas and querying tools
- Demonstrated in-depth understanding of software development life cycle (SDLC)
- Creative solving of technical problems to ensure the ability to translate technical requirements into test plans
- Demonstrated in-depth analytical and problem solving skills
- Demonstrated in-depth understanding of test automation framework and tools
- Abilities:
- Ability to read, write, speak and understand English.
- Ability to see beyond the obvious to help identify and troubleshoot defects in different scenarios
- Ability to communicate up to key stakeholders
- Ability to focus on deadlines and deliverables
- Ability to work well with shifting priorities
- Ability to work with cross-functional team of internal and external resources
- Ability to track multiple test efforts simultaneously and to be able to synthesize the results in fast paced environment
- Travel Ability:
- Office Environment
- Schedule:
- Full time
- Preferred Experience:
- Experience testing streaming video on native OTT devices, like Roku, Apple TV, Smart TVs, and mobile phones.
- Experience with API validations.
- Experience with Agile methodologies, like SCRUM or Kanban, and related tools, like JIRA.
- Tools: Splunk, Charles Proxy, or similar.
- Use of Data Analytics to support validations using tools, like AWS OpenSearch, Kibana, or Tableau.
- Experience testing ad insertion into streaming video.
- Experience working and collaborating with offshore teams.
SPECTRUM CONNECTS YOU TO MORE
- Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
- Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
- Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
- Total Rewards:See all the ways we invest in you—at work and in life
This job posting will remain open until 2024-Apr-2 06:00 PM (MST) and will be extended if necessary.
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Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2025-04-03 12:00 AM (UTC) and will be extended if necessary.
The base pay for this position generally is between $78,900.00 and $139,500.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
