Goal-oriented. Self-motivated. Tenacious. Sounds like you? If so, a career as a Spectrum Residential Connectivity Outside Sales Representative may be right for you. With an entrepreneurial spirit and passion for people, you can achieve your financial and career goals here.
At Spectrum, we keep millions of customers connected across our footprint. Our products – Spectrum Internet, Mobile, streaming and linear Video, and Voice – seamlessly converge to power our customers' digital lives.
In this individual contributor, customer-facing role, you will prospect for new residential customers within your territory to sell our products and services tailored to meet their unique needs. Your focus will be on building relationships and sharing the benefits of our bundled services, working every lead from initial contact to sale.
While two or more years of relevant sales experience is preferred, as a member of our team, you’ll have the tools and resources needed to build a long and successful career with us.
Full-time
Entry-level
Travel in assigned territory
Career progression opportunities - earn more as you grow
Work in all elements
Paid on-the-job training
Success Profile
What makes a successful Outside Sales Representative at Spectrum? Here’s what we’re looking for.
Our Outside Sales Representatives work in their respective sales territories, operating primarily in the field, with occasional office-based meetings and training. As a member of our team, you will:
Spend your days going door-to-door to introduce residents to Spectrum products and services, generating new sales leads
Build rapport and engage with residents through active listening
Share recommendations on connectivity solutions aligned to customer needs
Maintain accurate records of all customer interactions
Your Schedule
Outside Sales Representatives have the autonomy to manage their time and prioritize tasks to maximize their earnings potential. Schedules may include work in the evening and on weekends (when our customers are home), so flexibility is key.
Working at Spectrum is more than a job; it's an opportunity to build a long and successful career. As an employee, you will become part of a company that is invested in you. We’ll give you the tools and resources needed to unlock your potential and succeed, including Spectrum apparel to make you easily identifiable, as well as personal safety equipment.
Paid Training
Outside Sales Representatives participate in comprehensive, paid training to learn all about our winning sales techniques, products, and services, so that you feel confident in your new role. Your learning journey includes:
Virtual classroom training and in-person sales training with tenured team members
Field-based learning to observe representative and customer interactions
Technology to help you reach your goals
Ongoing updates to ensure your knowledge of Spectrum products and services is evolving
Your Earnings Elevated
Our total compensation package creates opportunities for significant earnings with uncapped sales commissions, mileage reimbursement, and performance bonuses.
When you’re motivated, have a strong work ethic, and believe in our products and services — it shows. Work hard and you’ll see the financial rewards from your time, energy, and effort. We’ll celebrate your successes with other incentives including merchandise, experiences, gift cards and more. Top performers also have the opportunity to attend an all expenses paid trip to recognize their contributions to our success.
Unlimited Opportunities to Grow
Whether you’re sharpening your skills through continued education or taking on new responsibilities to get to the next level, the opportunities for personal and professional growth are unlimited.
Continuous learning, networking and hitting your sales goals will help fuel your growth and success. Top performers will have opportunities to advance into supervisor, manager and director roles – and beyond.
You’ll also be able to continue or complete your education and develop skills for in-demand roles – 100% tuition-free. Our Education Benefit gives you access to a catalog of associate degrees, bachelor’s degrees, certificate and bootcamp programs with no out-of-pocket cost. Full-time employees can also receive up to $10,000 per year towards graduate degrees and other programs outside of the Guild catalog after one year of service.
Rewards
Spectrum is committed to rewarding your contributions to our success and supporting all aspects of your well-being. We provide:
Competitive Compensation
Competitive starting wages with opportunities to increase your earnings as you grow.
Supporting Well-Being
High-quality and affordable health and insurance benefits.
Market-Leading Retirement Plan
401(k) with 100% match up to 6% of pay and an additional 3% company contribution to the Retirement Accumulation Plan.
Employee Stock Purchase Plan
Purchase shares of Charter stock and receive a company matching grant of additional Charter Restricted Stock Units based on your years of service.
Free & Discounted Products
Free and discounted Spectrum services and deep discounts on Spectrum Mobile™ regardless of where you live.
Education Benefit
Tuition-free associate degrees, bachelor’s degrees, certificate and bootcamp programs and more.
Responsibilities
Position Type Full TimeLocation Gilroy, CADate posted 10/29/2025Areas of interest Outside Sales, SalesRequisition Number 2025-64511Business unit Sales and MarketingSDT212Sales and Marketing
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
We are pleased to offer a $5,000 hiring bonus for qualified candidates. This bonus will be paid in two installments at successful completion of 90 days and 180 days of employment. All applicable taxes and withholdings will apply. Hiring Bonus Eligibility for External Hires Only.
Average Target Compensation of $105,000 + Uncapped Incentives
JOB SUMMARY
Connect people and communities by offering best-in-class telecommunication services through door-to-door solicitation of new prospective customers.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience.
Tenacious and driven, you excel in environments where your reward is based on your effort - uncapped potential
Acquires new residential customers through door-to-door contact from assigned leads.
Conducts proactive consultative needs analysis with new prospective customers.
Develops and presents sales presentations/proposals on products and services that meet customers’ needs.
Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including but not limited to the following: dispositioning, entering sales orders, and reporting on sales.
Supports team and team goals by actively participating in all sales meetings and training programs as assigned.
Achieves monthly sales quotas in high-speed data, mobile, landline phone, and video sales.
Completes all administrative tasks related to products sold in accordance with department practice, policies, and procedures.
Well-informed about our competitors' activities in assigned territory; informs manager of any changing competitive pricing programs, marketing directives, or door-to-door sales tactics.
Attends and successfully completes training programs.
Performs other duties as requested by supervisor.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand the English language.
Engaging interpersonal skills.
Ability to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services.
A passion to succeed and a strong personal drive to sell to prospective customers.
Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle.
Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices).
Must be able to work evenings and weekends, as business needs dictate to maximize prospective customer contact.
A valid driver’s license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle.
Ability to work independently with little or no supervision.
Required Education
High School Diploma or equivalent work experience.
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred but not required.
Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and the ability to educate consumers on related products and services as needed.
Preferred Related Work Experience and Number of Years
2+ years sales or relevant work experience
WORKING CONDITIONS
Spends approximately 90% of the time in an outside environment for extended periods in any season, with potential exposure to inclement weather.
Minimal time in an office environment.
Exposure to moderate noise levels.
SDT212 2025-64511 2025
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $33,120.00 and $54,960.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $65,000.
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
