Digital Partner – Account Executive

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Full Time Irwindale, California Posted 02/13/2025 Business unit: Marketing Areas of interest: Retail, Business Development Requisition Number: 2025-48191-2 MNB305

The Digital Partner – Account Executive role acts as liaison between Spectrum and our Retail Partner strategic partners portfolio. The Account Executive position grows revenues by maximizing sales through managing the day-to-day relationship of assigned book of business to maximizes opportunities, ensure representation of the Spectrum brand while protecting the overall customer experience. The Account Executive is responsible for new business development and managing the implementation and compliance of policies and procedures for new and existing business.

MAJOR DUTIES AND RESPONSIBILITIES

Actively and consistently supports all efforts to simplify and enhance the customer experience

Account Management and Partnership

Responsible for strategy execution, field sales operations, and support of assigned strategic partners.
Provide account management including but not limited to: audits, field visits, training, business reviews, call calibrations, product knowledge support, customer concerns, brand compliance and merchandising.
Conduct regular meetings, trainings and account reviews with assigned partners while ensuring they are maximizing Spectrum sales, as well as meeting quality standards and KPIs.
Maintain knowledge, ensure delivery and understanding of current products, services, promotions, offerings, etc. to assigned partners.
Work with our Operations, Strategy and divisional teams to ensure alignment with department and Company objectives.
Coordinate and assist with special events, oversee staffing, merchandising and execution.

Sales and Business Development

Meet or exceed assigned KPI metrics including, but not limited to: sales quotas, product mix, chargeback, etc.
Ability to assimilate provided sales metrics and form strategies to improve poor performance areas and maximize assigned partners potential.
Provide frequent reports to channel leadership including sales impact factors, activity feedback, challenges, etc.

REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand English
Sales presentation skills, problem solving capabilities, organized and demonstrated initiative
Effective written, verbal and interpersonal communication skills
Ability to work independently
Comfort utilizing Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel
Travel frequently within the assigned territory
Flexibility to work retail hours and adjust schedule as needed based on assigned partners’ needs and to maximize sales opportunities
Reliable transportation
Valid and active State driver’s license and safe driving record, as required

Required Education

Bachelor's degree from a four-year college or university

Required Related Work Experience and Number of Years

Related experience/training or equivalent combination of education and experience: 5+ Years

PREFERRED QUALIFICATIONS

Preferred Skills/Abilities and Knowledge

Bi-lingual a plus

Preferred Related Work Experience and Number of Years

Preferred years of proven sales experience with a proven track record: 7+

WORKING CONDITIONS

80% in office and 20% in field with weekly field visits to assigned partners and applicable retail locations. Occasional division-wide travel required.

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Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

For Certain Applicants in Los Angeles County: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

The base pay for this position generally is between $73,200.00 and $117,200.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

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