Self-motivated. Detail-oriented. Adaptable. If these qualities describe you, consider applying to become an Inbound Sales Representative at Spectrum. In this individual contributor role, you will play a key part in connecting millions of prospective and current customers to the products and services that power their digital lives.
As an Inbound Sales Representative, you will work in one of our call centers where you will engage customers via inbound calls, chat messages and email. By utilizing a consultative sales approach, you will identify their needs and present tailored solutions from our suite of products and services, including Spectrum Internet, Mobile, streaming and linear Video, and Voice, guiding them through the purchasing process, to meet your sales targets and enhance the overall customer experience.
Inbound Sales Representatives have the opportunity to build rewarding careers with us while achieving their financial goals. As a member of our team, you’ll have the tools and resources needed to build a long and successful career with us. Up to one year of sales experience is required; two or more years of call center sales experience is preferred.
Full-time
Entry to mid-level
Paid on-the-job training
Career progression opportunities - earn more as you grow
Success Profile
What makes a successful Inbound Sales Representative? See if you have what it takes.
Our Inbound Sales Representatives are goal-oriented and motivated to succeed. As a member of our team, you will:
Manage a high volume of inbound inquiries from current and prospective customers
Utilize a consultative sales approach to present product and service bundles that meet customer needs – and help you reach your sales targets
Build and strengthen rapport through active listening
Maintain accurate and detailed records of all customer interactions
Your Schedule
Inbound Sales Representatives’ schedules will vary based on business needs, so flexibility is key.
Working at Spectrum is more than a job; it's an opportunity to build a long and successful career. As an employee, you will become part of a company that is invested in you. We’ll give you the tools and resources needed to unlock your potential and succeed.
Paid Training
Our Inbound Sales Representatives participate in comprehensive, paid training on our sales techniques, products, and services, followed by weeks of direct coaching from your supervisor as you begin interacting with customers. Your immersive learning journey includes:
Classroom, virtual and observational learning with hands-on experience
Focused training to develop your interpersonal skills
Access to the tools and resources you need to succeed
Ongoing updates to ensure your knowledge of Spectrum products and services is evolving
Your Earnings Elevated
Our total compensation package includes a competitive salary, cash incentives during your ramp-up period, and uncapped sales commissions.
When you’re motivated, have a strong work ethic, and believe in the power of our products and services — it shows. Work hard and you’ll see the financial rewards from your time, energy, and effort. We’ll celebrate your successes with other incentives including merchandise, experiences, gift cards and more. Top performers also have the opportunity to attend an all expenses paid trip to recognize their contributions to our success.
Unlimited Opportunities to Grow
Whether you’re sharpening your skills through continued education or taking on new responsibilities to get to the next level, the opportunities for personal and professional growth are unlimited.
Continuous learning, networking, and hitting your sales goals will help fuel your growth and success. Top performers will have opportunities to advance into team lead, supervisor, manager, and director roles – and beyond.
You’ll also be able to continue or complete your education and develop skills for in-demand roles – 100% tuition-free. Our Education Benefit gives you access to a catalog of associate degrees, bachelor’s degrees, certificate and bootcamp programs with no out-of-pocket cost. You can also receive up to $10,000 per year towards graduate degrees and other programs outside of the Guild catalog after one year of service.
Rewards
Spectrum is committed to rewarding your contributions to our success and supporting all aspects of your well-being. We provide:
Competitive Compensation
Competitive starting wages with opportunities to increase your earnings as you grow.
Supporting Well-Being
High-quality and affordable health and insurance benefits.
Market-Leading Retirement Plan
401(k) with 100% match up to 6% of pay and an additional 3% company contribution to the Retirement Accumulation Plan.
Employee Stock Purchase Plan
Purchase shares of Charter stock and receive a company matching grant of additional Charter Restricted Stock Units based on your years of service.
Free & Discounted Products
Free and discounted Spectrum services and deep discounts on Spectrum Mobile™ regardless of where you live.
Education Benefit
Tuition-free associate degrees, bachelor’s degrees, certificate and bootcamp programs and more.
Responsibilities
Position Type Full TimeLocation Largo, FLDate posted 11/03/2025Areas of interest Call Center, Inside Sales, SalesRequisition Number 2025-64731Business unit Sales and MarketingSIB120Sales and Marketing
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.
As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing customers. Your expertise will drive our revenue growth and enhance customer satisfaction.
What our Call Center Sales Representatives Enjoy Most About the Role
Delivering exceptional service by collaborating with other departments to resolve customer issues and promote current marketing campaigns and promotions.
Achieving and surpassing goals to achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls.
Maximizing revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities.
Becoming a Product Expert and mastering the order processing systems and explaining all products and services to customers, while staying informed about competitors.
Working Conditions
Normal office environment.
Required Qualifications
Education
High school diploma or equivalent.
Skills & Abilities
Clear, straightforward and professional communication with customers and colleagues.
Proven sales techniques with consistent achievement of sales goals.
Proficiency in computer and consumer electronics.
Competence in using personal computers and relevant software applications, including billing systems.
Strong verbal and written communication skills and effective organizational skills with the ability to prioritize tasks.
Demonstrated judgment and initiative in accomplishing job duties.
Working knowledge of cable communications products and services, including TV, internet, and telephone.
Preferred Qualifications
2+ years of call center sales experience.
SIB120 2025-64731 2025
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
