2026 Summer Intern: Network Operations Analyst
At a Glance
- You’re a motivated rising senior student with a 3.0 GPA or higher seeking a degree in one of the following areas listed below from an accredited college or university:
- Electronics
- Computer Science
- Data Science
- This is a full-time, 10-week program designed to give you real-world experience working within the telecommunications industry in your field of choice.
- Internship program runs from May 27 through July 31, 2026.
- In addition to the role-based projects you’ll work on, you’ll also participate in professional development sessions, networking opportunities, and have access to a mentor.
The Spectrum Internship Experience
You’ll join one of our departments for the summer, where you’ll contribute to meaningful projects that give you insight into what it’s like to work at a leading connectivity company. You’ll have access to:
- Opportunities to gain new skills and elevate the ones you already have, all in a robust and forward-thinking business setting.
- Build connections with our team members and senior leaders who can help you better understand what our business looks like and what it’s like to work here.
- Receive mentorship from a member of our team, who can provide one-on-one advice to help you reach your professional goals.
What you can expect in this role
As a Spectrum intern, you’ll spend the summer working alongside two teams — your respective department and your intern peer group. Department and team-focused projects account for about 80% of your schedule. You’ll spend the other 20% on professional development sessions and networking activities, including the Kickoff Conference on May 27th, webinars, community service, cross-functional projects, and final presentations.
Internship responsibilities may include
Under moderate supervision, the NOC Analyst is responsible for identifying business intelligence and automation opportunities through the analysis of NOC operational and systems data. Compile and analyze various network monitoring, trouble ticket and other NOC information sources. Identify methods to resolve or normalize data despencies. Identify actionable insights within the NOC operation and collaborate on business improvement initiatives.
Actively and consistently support all efforts to simplify, improve, the performance of the Spectrum Business Network Operations Center.
Work closely with SBNOC leaders, Engineering verticals and Systems reporting teams to identify areas of focus for data analysis.
Provide timely and accurate report summaries and other outputs as requested.
Coordinate data gathering, report creation, and other activities to support an outcome of identifying Business Intelligence.
Maintain awareness of current and historical NOC performance.
Effectively communicate project status to management on a regular basis.
Review and submit reports and other data as required by leadership and conduct a continuing evaluation.
Coordinate and develop business automation solutions within the SBNOC.
Adhere to industry specific local, state, and federal regulations, as applicable.
Know, understand and follow company policy.
Other duties as assigned.
Required qualifications
- Must be currently enrolled in an accredited College or University graduating with a bachelor’s degree between December 2026 - May 2027
- Must have at least a 3.0 GPA or greater in current program
- Ability to travel locally to Spectrum intern development events and activities throughout the program
- Authorization to work in the U.S. without restrictions or need for future sponsorship
Preferred qualifications
CCNA or other relevant certification a plus
Basic analytical and problem solving skills
Proven ability to develop and review root cause metric and reporting initiatives
Excellent interpersonal skills
Basic knowledge of applicable data privacy practices and laws
Ability to work with multiple functional engineering groups
Demonstrated a basic knowledge of NOC performance metrics
Basic knowledge of MetroEthernet and Optical technologies, preferably HFC Broadband used for service delivery by Cable MSO’s
Experience with Phython An
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
