Sales Activation Specialist I

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Full Time Maitland, Florida Posted 07/07/2025 Business unit: Marketing Areas of interest: Customer Operations, Order Fulfillment/Management, Sales Requisition Number: 2025-57572 CSU101

Are you passionate about transforming potential into reality? As a Sales Activation Specialist I at Spectrum, you'll be at the forefront of connecting residential and small business customers with our top-tier services. By collaborating with various departments, you'll ensure seamless order fulfillment and serviceability, managing every aspect of the customer journey. Your dedication will not only enhance customer satisfaction but also drive our organizational success. Join us to make a significant impact and be a vital part of our dynamic team.

What our Sales Activation Specialist I Enjoy Most About the Role

Handling calls
Communication
Gathering leads and acting as a liaison
Managing non-standard scenarios and ensuring billing accuracy
Documenting and sharing best practices

Working Conditions

Normal office environment

Required Qualifications

Education

High School Diploma or equivalent

Experience

2 years in customer service or sales

TechnicalSkills

Proficiency with computers and software applications
Knowledge of accounting, billing, and office procedures
Understanding of service troubleshooting and product details (Cable, HIS, Telephone)

Skills & Abilities

Effective prioritization and organization
Clear communication, both oral and written
Ability to resolve customer complaints independently or in teams
Adaptability to handle back-to-back calls while seated

Preferred Qualifications

Familiarity with cable TV, high-speed Internet, and phone services

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

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