Full TimeMaitland, FloridaPosted 08/22/2025Business unit: Sales and MarketingAreas of interest: Customer Operations, Order Fulfillment/Management, SalesRequisition Number: 2025-59674CSU101
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Join Spectrum and unlock your potential with competitive pay starting at $20/hour. And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.
Are you passionate about transforming potential into reality? As a Sales Activation Specialist I at Spectrum, you'll be at the forefront of connecting residential and small business customers with our top-tier services. By collaborating with various departments, you'll ensure seamless order fulfillment and serviceability, managing every aspect of the customer journey. Your dedication will not only enhance customer satisfaction but also drive our organizational success. Join us to make a significant impact and be a vital part of our dynamic team.
What our Sales Activation Specialist I Enjoy Most About the Role
Handling calls
Communication
Gathering leads and acting as a liaison
Managing non-standard scenarios and ensuring billing accuracy
Documenting and sharing best practices
Working Conditions
Normal office environment
Required Qualifications
Education
High School Diploma or equivalent
Experience
2 years in customer service or sales
TechnicalSkills
Proficiency with computers and software applications
Knowledge of accounting, billing, and office procedures
Understanding of service troubleshooting and product details (Cable, HIS, Telephone)
Skills & Abilities
Effective prioritization and organization
Clear communication, both oral and written
Ability to resolve customer complaints independently or in teams
Adaptability to handle back-to-back calls while seated
Preferred Qualifications
Familiarity with cable TV, high-speed Internet, and phone services
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
