Sales Representative (Bilingual Mandarin/Cantonese)

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Full Time New York, New York Posted 11/07/2024 Business unit: Marketing Areas of interest: Multi-Tenant Sales, Sales Requisition Number: 2024-43293 SMD303

Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 20+ doors through door-to-door solicitation and lobby events.


  • Actively and consistently support all efforts to simplify and enhance the customer experience
  • Meets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio
  • Solicits residential customers through door-to door solicitation and lobby events
  • Generates incremental revenue from existing customers by adding new/additional services
  • Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved
  • Maintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions
  • Attends and actively contributes to sales meetings and training programs
  • Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting
  • Collect and account for funds and provide receipts according to Company policy and guidelines

Required Qualifications

  • Knowledge of cold call sales skills, persuasion, and clear communication skills
  • Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
  • Ability to work outside for extended periods in any season and/or during inclement weather
  • Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications

Required Education

  • High School Diploma or equivalent work experience

Required Related Work Experience and Number of Years

  • Experience in sales or customer service – 0 to 6 months

Preferred Qualifications

  • Knowledge of communications technologies and services, with an emphasis on data networking fundamentals
  • Knowledge of cable or telecommunications services
  • Experience with consumer education of products and services
  • Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required.
  • Bilingual Mandarin/Cantonese Preferred

Preferred Related Work Experience and Number of Years

  • Sales or relevant work experience – 1+

Working Conditions

  • Spends approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weather
  • Must be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.)
  • Exposure to moderate noise levels
  • Must be able to work evenings and weekends
  • Variable hours: may include weekends, holidays, and split days off

SMD303 2024-43293 2024

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $33,200.00 and $66,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.


In addition, this position has a commission earnings target starting at $65,000.

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