Goal-oriented. Team builder. Enthusiastic sales leader. Sounds like you? Bring your sales skills and passion for developing people and join Spectrum as a Residential Connectivity Outside Sales Supervisor.
At Spectrum, we keep millions of customers connected across our footprint. As an Outside Sales Supervisor, you will lead the day-to-day operations of a geographically assigned sales team of 10 to 12 sales representatives. Your team will rely on you to lead, support, and motivate them while they offer the highest quality products and services to new and existing residential customers.
Our sales team is on the front lines of powering millions of households. Through our innovative products and services and your leadership, we ensure that our customers stay connected to who and what matters most. A minimum of two years of outside sales or related work experience is required, and six months or more of sales supervisory experience is preferred.
Full-time
Experienced
Travel in assigned territory
Career progression opportunities - earn more as you grow
Work in all elements
Paid on-the-job training
Success Profile
What makes a successful Outside Sales Supervisor at Spectrum? Here's what we’re looking for.
Our Outside Sales Supervisors work in a variety of settings, and both inside the office and outside, to help our Specialists succeed. As a supervisor, you will:
Assist in recruiting and training employees for the Spectrum Residential Connectivity Sales team
Communicate territory assignments to team members
Build and lead your team, developing their skills and sharing your knowledge and expertise
Collaborate with other departments and support teams to achieve goals and objectives
Actively and consistently support all efforts to simplify and enhance the customer experience
Perform other duties as requested by leadership
Your Schedule
Schedules include work during evenings and weekends (when our customers are home), so flexibility is key.
Working at Spectrum is more than a job; it's an opportunity to build a long and successful career. To help unlock your potential, we will help you hone your craft to further achieve your goals. You’ll learn something new every day—whether it’s about the industry, evolving technology and products, or developing your team and their own skills.
We’ll give you the resources needed to unlock your potential and succeed, including branded apparel to make you easily identifiable, personal safety equipment and access to technology to support your goals.
Paid Training
Outside Sales Supervisors participate in comprehensive, paid training on our winning sales techniques, products and services. Your learning journey includes:
Technology to help you reach your goals
Virtual classroom training and face-to-face sales training
Product updates to keep you connected and informed
Your Earnings Elevated
Our total compensation package creates opportunities for significant earnings with uncapped sales commissions, mileage reimbursement, and performance bonuses.
When you’re motivated, have a strong work ethic, and believe in our products and services — it shows. Work hard and you’ll see the financial rewards from your time, energy, and effort. We’ll celebrate your successes with other incentives including merchandise, experiences, gift cards and more. Top performers may also earn the opportunity to attend an all expenses paid trip to recognize their contributions to our success.
Unlimited Opportunities to Grow
Whether you’re sharpening your skills through continued education or taking on new responsibilities to get to the next level, the opportunities for personal and professional growth are unlimited. Continuous learning, networking and hitting your sales goals will help fuel your growth and success.
You’ll also be able to continue or complete your education and develop skills for in-demand roles – 100% tuition-free. Our Education Benefit gives you access to a catalog of associate degrees, bachelor’s degrees, certificate and bootcamp programs with no out-of-pocket cost. Full-time employees can also receive up to $10,000 per year towards graduate degrees and other programs outside of the Guild catalog after one year of service.
Rewards
Spectrum is committed to rewarding your contributions to our success and supporting all aspects of your well-being. We provide:
Competitive Compensation
Competitive starting wages with opportunities to increase your earnings as you grow.
Supporting Well-Being
High-quality and affordable health and insurance benefits.
Market-Leading Retirement Plan
401(k) with 100% match up to 6% of pay and an additional 3% company contribution to the Retirement Accumulation Plan.
Employee Stock Purchase Plan
Purchase shares of Charter stock and receive a company matching grant of additional Charter Restricted Stock Units based on your years of service.
Free & Discounted Products
Free and discounted Spectrum services and deep discounts on Spectrum Mobile™ regardless of where you live.
Education Benefit
Tuition-free associate degrees, bachelor’s degrees, certificate and bootcamp programs and more.
Responsibilities
Position Type Full TimeLocation Overland Park, KSDate posted 09/18/2025Areas of interest Outside Sales, SalesRequisition Number 2025-61881Business unit Sales and MarketingSDT465Sales and Marketing
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
“Average target compensation of $100K + uncapped incentives”
JOB SUMMARY
Supervise the daily operations of a geographically assigned sales team that sells to our residential customers offering best-in-class services and supporting goals of soliciting new prospective customers.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.
Responsible for meeting and exceeding budgeted headcount and sales goals.
A charismatic and enthusiastic leader with skill and experience in creating excitement and energy, building and leading teams, and developing skills in others.
Strong project management skills and the ability to prioritize multiple tasks and initiatives in a fast-paced environment.
Recruit, interview, hire, and train Residential Connectivity Sales staff.
Set clear expectations and hold employees accountable when expectations are not met in a consistent and fair manner.
Possess the knowledge and expertise to lead, guide, and develop Residential Connectivity Sales Specialists in their role.
Identify knowledge and training gaps within the Residential Connectivity Sales Specialist team and develop plans to address them.
Be familiar with reporting and analytics necessary to drive and support business decisions.
Collaborate with other departments and support teams to achieve goals and objectives.
Work allocated will consist of approximately 60% fieldwork and 40% office work.
Coach to and follow Charter’s Sales Process.
Communicate territory assignments to Residential Connectivity Sales Specialists.
Monitor the payroll process and ensure timely and accurate approval of all commission payments.
Handle employee relation issues, including performance appraisals, coaching, and training.
Completes administrative tasks related to all sales activities and ensures their team does the same.
Has a detailed understanding of Charters product offerings and value proposition in the markets they sell in.
Maintains current, in-depth knowledge of the marketplace, including competition, and ensures relationships with customers, business partners, and co-workers are positive and professional.
Prepares reports as needed.
Perform other duties as requested by leadership.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand the English Language.
Excellent communication, interpersonal and organizational skills
Possess strong technical and computer skills
Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
Ability to work outside for extended periods in any season and/or during inclement weather
Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
Must be able to work non-traditional work hours such as evenings and weekends
Valid driver´s license, satisfactory driving record within Company required standards, and auto insurance
Ability to complete documentation accurately.
Required Education
Bachelor´s degree in business or marketing, or equivalent work experience.
Required Related Work Experience and Number of Years
2+ years of Outside Sales or related work experience.
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
Knowledge of Direct Sales practices
Experience with consumer education of products and services
Knowledge of cable or telecommunications services
Bilingual Spanish Preferred
Preferred Related Work Experience and Number of Years
Sales Supervisory experience preferred - 0.5+
WORKING CONDITIONS
Field and Office environment
Outside field environment with exposure to inclement weather
Travel as required
#LI-TT2
SDT465 2025-61881 2025
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
