Self-motivated. Resourceful. Problem solver. Sounds like you? If so, a career as a Field Technician at Spectrum may be right for you. If you’re looking for a hands-on career that involves both independent and team-based work, this customer-facing role will have you working outdoors as well as interacting with customers.
Being a Field Technician at Spectrum is more than a job. It’s a career that develops as you do. Field Technicians can rapidly advance their careers and increase their earnings through our self-progression program. As you advance, you’ll learn new skills and take on new responsibilities to unlock even more opportunities. Start here, go anywhere.
Full-time
Entry-level
Work in all elements
Paid on-the-job training
Career progression opportunities - earn more as you grow
Success Profile
What makes a successful Field Technician? Here’s what we're looking for.
Our Field Technicians stay active, work outdoors, and are able to quickly and accurately diagnose a wide range of technical problems for our customers. As a member of our team, you will:
Perform installations or service calls at customer premises
Use hand tools, ladders and electronic diagnostic and installation equipment
Conduct work at heights, climbing ladders and utility poles, adhering to safety standards and using proper protective equipment
Communicate with, engage and educate customers on products and services
Your Schedule
Field Technicians work in assigned shifts and varying hours, including evenings and weekends, based on business needs. After initial training, you will enjoy the flexibility of starting your day from home, driving a company vehicle directly to your first work location.
From your first day on-the-job, you’ll have the training, tools and resources needed to succeed, including:
A company vehicle and assigned gas card
Spectrum uniforms, including branded shirts, hats and jackets
Personal protective equipment (hardhat, boots, gloves, safety harness, etc.)
Hand and electronic tools and equipment necessary to perform the job
Paid Training
Field Technicians participate in comprehensive, paid training, which includes classroom and on-the-job field training, including ridealongs with supervisors, trainers and mentors – for you to learn all about the ins and outs of your new role. Your learning journey includes:
Classroom, field, and safety training with experienced trainers, supervisors and team members
Ongoing updates to ensure your knowledge of Spectrum products and services is evolving
Your Earnings Elevated
Earn more, faster. Field Operations employees are eligible for coursework completion bonuses through our career self-progression programs, and wage increases upon meeting the requirements to advance to the next level.
Unlimited Opportunities to Grow
Field Technicians can advance in their careers through a combination of training, field experience and online, self-paced learning and opportunities to develop new skills.
Our career progression programs put opportunities for development, bonuses, and wage increases in your hands.
Earn an industry-recognized certification through our U.S Department of Labor-sponsored Broadband Field Technician Apprenticeship Program by completing our training program.
Continue or complete your education – 100% tuition-free. Our Education Benefit gives full-time employees access to a catalog of associate degrees, bachelor’s degrees, certificate and bootcamp programs with no out-of-pocket cost. Full-time employees can also receive up to $10,000 per year towards graduate degrees and other programs outside of the catalog after one year of service.
Rewards
Spectrum is committed to rewarding your contributions to our success and supporting all aspects of your well-being. We provide:
Competitive Compensation
Competitive starting wages with opportunities to increase your earnings as you grow.
Supporting Well-Being
High-quality and affordable health and insurance benefits.
Market-Leading Retirement Plan
401(k) with 100% match up to 6% of pay and an additional 3% company contribution to the Retirement Accumulation Plan.
Employee Stock Purchase Plan
Purchase shares of Charter stock and receive a company matching grant of additional Charter Restricted Stock Units based on your years of service.
Free & Discounted Products
Free and discounted Spectrum services and deep discounts on Spectrum Mobile™ regardless of where you live.
Education Benefit
Tuition-free associate degrees, bachelor’s degrees, certificate and bootcamp programs and more.
Responsibilities
Position Type Full TimeLocation Pennsylvania, USDate posted 11/19/2025Areas of interest Field Operations, TechnicianRequisition Number 2025-64648-3Business unit Field OperationsTCB165Field Operations
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Earn $20.50/hour, with the potential to increase your pay through our self-progression program. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.
Do you enjoy solving technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long-term career. Join Spectrum and help keep people connected to what matters most!
What our Field Technicians Enjoy Most About the Role
Staying active and working outdoors. No two days are the same in the field.
Enjoy solving problems and overcoming daily challenges.
Build meaningful relationships with colleagues and customers.
Earn $20+/hr. from day one with immediate opportunities for self-progression and professional growth at Spectrum. Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work. Additional opportunities to move into other roles including leadership positions.
Field Technicians can also earn an industry recognized certification.
Working Conditions Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You’ll receive support to build your confidence and skills to solve complex technical issues. Plus, maximize your potential with on the job training, career self-progression, Broadband Apprenticeship Program and more.
Required Qualifications
Education: High School diploma, GED, or equivalent work experience
Schedule: Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.
Language: Fluent in English.
Technical skills: Proficiency in using computers and software applications. Competent in using hand tools.
Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability.
Valid Driver’s license with safe driving record within company standards required.
Physical: Walk over various terrains and weather conditions while carrying tools and equipment. Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs. Climb ladders up to 32 feet and work in confined spaces and at heights. Operate and navigate a company vehicle in changing environments. Work with small components and wires. Work outdoors for extended periods in any season and inclement weather.
