Sales Support Coordinator

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Full Time Rochester, New York Posted 10/18/2024 Business unit: Community Solutions Areas of interest: Administrative, Order Fulfillment/Management Requisition Number: 2024-40304 SSU160

Under general supervision responsible for reporting, administration, and project management for the assigned Sales team.

Actively and consistently support all efforts to simplify and enhance the customer experience.
Responsible for managing all logistics related to the day to day office activities and meetings. This includes but is not limited to: ordering supplies, coordinating meeting spaces, creation of documents for meetings, catering, and onboarding new hires. Facilitate the installation of sales by assisting sales executives with proper order follow, issue identification, escalations and proactively following up with other departments as required.
Responsible for obtaining reports and assisting with the distribution of the reports that are associated with all matters related to sales.
Manage projects related to construction, ECAF escalations, Porting, and others as assigned.
Maintain and track invoices to budget and provide recommendation for cost efficiencies.
Coordinate all activities related to sales blitz including updates, maintain records, and submitting results.
Assist with the submission of same day tickets for sales teams that are in the field. (Data entry for the sales leads).
Perform other duties as assigned.

Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand English
Effective oral and written communication skills
Ability to prioritize and organize effectively to meet deadlines Ability to work independently
Ability to work while seated for prolonged periods of time
Ability to use personal computer and software applications (i.e. MS Word, Excel, PowerPoint, Outlook, etc.)
Understanding of business terms
Proven track record in sales support, administration and operations
Knowledge of general office procedures
Ability to read and interpret policy and process documentation and methods and procedures

Required Education

Bachelor’s degree in business preferred or equivalent combination of education and experience

Required Related Work Experience and Number of Years

General office experience - 3+

PREFERRED QUALIFICATIONS

Preferred Related Work Experience and Number of Years

Experience working with outside sales teams

WORKING CONDITIONS

Office environment

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A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $20.00 and $33.10. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

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