System Administrator
Let’s go create
Spectrum’s Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
BE PART OF THE CONNECTION
As a System Administrator on the Data Services team, you’ll be responsible for deploying the release of new technologies as well as design, install, configure, maintain and perform system integration testing of PC/server operating systems, related utilities and hardware. Administer applications supporting all Charter divisions.
WHAT OUR SYSTEM ADMINISTRATORS ENJOY MOST
- Actively and consistently supports all efforts to simplify and enhance the customer experience.
- Diagnose hardware and software problems and replaces defective components.
- Perform data backups and disaster recovery operations.
- Responsible for troubleshooting server problems as reported by users.
- Research, evaluate and recommend software and hardware products.
- Support Web access and electronic messaging services and maintains a secure systems environment.
- Provide new hardware specifications to users based on application needs and anticipated growth; installs new servers and maintains the server infrastructure.
- Define procedures for monitoring and evaluates, diagnoses, and establishes work plans to resolve system issues.
- Perform troubleshooting for complex hardware, software, and network problems.
- Works on multiple projects as a project team member.
- Support media management through internal methods and procedures or through offsite storage and retrieval services.
- Develop and promote standard operating procedures.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
- Experience:
- IT work experience - 4+ years
- System related experience - 2+ years
- Education:
- BA/BS in Information Technology, Computer Science, or related field or equivalent work experience.
- Technical skills:
- Must be proficient in MS Office
- Skills:
- Demonstrated communication skills and the ability to work well with all levels of business users in a professional manner
- Increased knowledge and ability to make decisions around service ticket requests utilizing software such as Remedy
- Intermediate level knowledge of system administration tasks and ability to perform more advanced research and recommend approaches for resolution
- Abilities:
- Ability to read, write, speak and understand English.
- Travel Ability:
- Office Environment
- Schedule:
- Full time
Physical Requirements
- Ability to lift 40lbs
- Ability to sit and stand for extended periods of time
- Ability to perform after hours tasks
SPECTRUM CONNECTS YOU TO MORE
- Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
- Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
- Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
- Total Rewards:See all the ways we invest in you—at work and in life
#LI-TM2
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Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
