Syracuse, New York
Self-motivated. Detail-oriented. Adaptable. If these qualities describe you, consider applying to become an Inbound Sales Representative at Spectrum. In this individual contributor role, you will play a key part in connecting millions of prospective and current customers to the products and services that power their digital lives.
As an Inbound Sales Representative, you will work in one of our call centers where you will engage customers via inbound calls, chat messages and email. By utilizing a consultative sales approach, you will identify their needs and present tailored solutions from our suite of products and services, including Spectrum Internet, Mobile, streaming and linear Video, and Voice, guiding them through the purchasing process, to meet your sales targets and enhance the overall customer experience.
Inbound Sales Representatives have the opportunity to build rewarding careers with us while achieving their financial goals. As a member of our team, you’ll have the tools and resources needed to build a long and successful career with us. Up to one year of sales experience is required; two or more years of call center sales experience is preferred.
What makes a successful Inbound Sales Representative? See if you have what it takes.
Our Inbound Sales Representatives are goal-oriented and motivated to succeed. As a member of our team, you will:
Inbound Sales Representatives’ schedules will vary based on business needs, so flexibility is key.
Working at Spectrum is more than a job; it's an opportunity to build a long and successful career. As an employee, you will become part of a company that is invested in you. We’ll give you the tools and resources needed to unlock your potential and succeed.
Our Inbound Sales Representatives participate in comprehensive, paid training on our sales techniques, products, and services, followed by weeks of direct coaching from your supervisor as you begin interacting with customers. Your immersive learning journey includes:
Our total compensation package includes a competitive salary, cash incentives during your ramp-up period, and uncapped sales commissions.
When you’re motivated, have a strong work ethic, and believe in the power of our products and services — it shows. Work hard and you’ll see the financial rewards from your time, energy, and effort. We’ll celebrate your successes with other incentives including merchandise, experiences, gift cards and more. Top performers also have the opportunity to attend an all expenses paid trip to recognize their contributions to our success.
Whether you’re sharpening your skills through continued education or taking on new responsibilities to get to the next level, the opportunities for personal and professional growth are unlimited.
Continuous learning, networking, and hitting your sales goals will help fuel your growth and success. Top performers will have opportunities to advance into team lead, supervisor, manager, and director roles – and beyond.
You’ll also be able to continue or complete your education and develop skills for in-demand roles – 100% tuition-free. Our Education Benefit gives you access to a catalog of associate degrees, bachelor’s degrees, certificate and bootcamp programs with no out-of-pocket cost. You can also receive up to $10,000 per year towards graduate degrees and other programs outside of the Guild catalog after one year of service.
Spectrum is committed to rewarding your contributions to our success and supporting all aspects of your well-being. We provide:
Competitive starting wages with opportunities to increase your earnings as you grow.
High-quality and affordable health and insurance benefits.
401(k) with 100% match up to 6% of pay and an additional 3% company contribution to the Retirement Accumulation Plan.
Purchase shares of Charter stock and receive a company matching grant of additional Charter Restricted Stock Units based on your years of service.
Free and discounted Spectrum services and deep discounts on Spectrum Mobile™ regardless of where you live.
Tuition-free associate degrees, bachelor’s degrees, certificate and bootcamp programs and more.
Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.
Are you passionate about helping businesses grow through tailored solutions? As a Small and Medium Business Sales Representative at Spectrum, you will engage with business owners, property managers, and IT consultants to identify their needs and recommend our Voice, Data, and Video services. Your consultative sales approach will drive our growth and directly impact our success. Join our dynamic team and make a meaningful difference in the business community.
What our Small and Medium Business Sales Representative Enjoy Most About the Role
Working Conditions
Required Qualifications
Education
Experience
Technical Skills
Skills & Abilities
Preferred Qualifications
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