Full TimeWest Columbia, South CarolinaPosted 09/17/2025Business unit: Field OperationsAreas of interest: ConstructionRequisition Number: 2025-61222CSU420
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Do you have a passion for helping others? Are you tech-savvy and attentive with real-time problem solving skills? If so, you’ll fit right in with Spectrum’s Field Operations team!
As a CSC Supervisor, your focus is supervising, coaching, and developing a team of CSC Specialists. It’ll be a highly collaborative team environment, colleagues supporting customers as well as each other!
WHAT OUR CSC SUPERVISORS ENJOY MOST
Overseeing activities of Construction Support and Compliance staff
Collaborating with other departments to enforce policies and procedures
Developing and implementing new processes and tools
Creating then managing action plans to improve performance
We are a Fortune 100 company operating 24/7 bustling call centers offering a variety of shifts. Spectrum’s Customer Operations team works directly with our customers, focusing on their needs and simplifying the Charter experience. You’d be joining a positive computer-centric team with quality expectations that values partnership, long-term career growth, and great work-life balance.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
Experience: Operations: 3 years, Billing platform (CSG, ICOMS, etc.): 3 years, Sales or relationship-management: 2 years, Financial, accounting, or data analysis: 1 year, Project management: 1 year
Education: College work in Business, Accounting, related field, or equivalent experience
Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
Language: Ability to read, write, speak, and understand English
Preferred Qualifications
Technical Skills: Aptitude to grasp new concepts and drive continuous operational improvements with the ability to translate data conclusions clearly
Skills: Communication, collaboration, prioritization, organization, supervisory, multitasking, and problem solving
Knowledge of: Sales and CRM tools (SalesForce, Siebel), billing systems, and other related software (e.g., CSG, Oracle, Synchronoss, Neustar, GIS, etc.)
CSU420 2025-61222 2025
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
