Start and grow your career with America's Connectivity Company®. As part of Spectrum's Sales & Customer Solutions team, you'll connect with current and potential residential and business customers across the country and help us build lasting relationships. We'll give you the tools and training to make an impact on our business while advancing your professional goals. Join us to help keep our customers connected to what matters most.
Inside perspective
Hear from our team members about what it’s like to work in our Sales & Customer Solutions Centers.
Inside Sales opportunities
Bilingual Sales
As a Bilingual Call Center Representative you will have the opportunity to support our bilingual customers with all their needs and help us expand our growing business.
Pick up where our website leaves off. Talk or chat with customers who need help while placing an order online. Our Digital Sales Channel Agents paint a holistic picture to close deals that include all of our services.
Get an expert understanding of our products and services. Then, take calls from existing and potential customers to paint the picture of how our services meet their connectivity needs.
Get an expert understanding of our products and services. Then, take calls from existing customers to facilitate solutions and help them re-envision how our products and services meet their connectivity needs.
Care for all aspects of order fulfillment and the life cycle of sales orders. You'll partner with various departments to provide the highest level of service to current and prospective Spectrum customers while utilizing various tools, and seeking further sales opportunities when possible, to complement the customer experience.
Keep our business customers satisfied. That includes offering answers to their biggest questions, new services to meet their needs and the data to back it up.
Understand the needs of our business customers so they can get the most out of our products and services. They’ll look to you for guidance in their biggest challenges.
At Spectrum, we believe career growth should be backed by meaningful support. That’s why we offer competitive benefits designed to help you thrive at work and in life.
Our Sales & Customer Solutions Centers interact with every type of customer we serve. That means there are plenty of ways for you to find the perfect role and all the opportunities that come with it.
Why Sales & Customer Solutions?
This is where ambitious people build real careers. Our Sales & Customer Solutions roles offer the perfect introduction to our company. Working from one of our state-of-the-art call centers, you'll put your drive and communication skills to work closing deals and growing your earning potential. Consider it the perfect launchpad to a rewarding career.
Learn from the best
Your success is our priority
We set you up to succeed from day one. Every Sales & Customer Solutions role starts with paid training, so you walk into your first customer interaction with real knowledge and real confidence. Once you master your role, you can keep growing your career with self-progression programs and opportunities to advance into leadership roles.
Every day starts with a look at your numbers and where you stand against your monthly goals. From there, you're connecting with customers, listening to what they need and matching them with the right solution. You'll have support from your supervisor, but this role is built for people who are self-motivated, who like owning their own performance and who want their effort to show up directly in their commission. Some nights and weekends may be required.
You know what you want to do. Now, see how we help you do it. Find out what our company offers its people, plus get some tips about taking the next step.
